Christine Parker

Christine Parker Email and Phone Number

Managing Director, Business Development and Operations @ Workplace AI
Boston, MA, US
Christine Parker's Location
Boston, Massachusetts, United States, United States
Christine Parker's Contact Details

Christine Parker personal email

About Christine Parker

As a seasoned executive with over 25 years of experience, I have a deep-rooted passion for driving digital and AI-enabled strategies that propel organizations into their next phase of growth. My extensive background spans across strategy, business development, product management, operations, professional services, and customer success.I excel in partnering with cross-functional teams to bring purpose-led strategies to life, optimizing business functions to achieve operational excellence, enhance customer and employee engagement, and accelerate growth. My expertise lies in designing and executing transformative initiatives that align organizational goals with innovative solutions, unlocking business potential to yield measurable outcomes.With a deep passion for problem solving in a dynamic, high-change environment, I am action- and results-driven and operate equally well at high-level strategy development and tactical execution. In CCO/COO, Consulting and Tech executive roles, I have lead global cross-functional teams to design and deliver complex end-to-end transformational solutions for B2B and B2C technology and financial institutions. I have led global, customer-centric transformations, aligning business areas to scale operations and globalize processes. As a results-driven and empathetic leader, I am committed to mentoring talent and fostering an environment where every team member can achieve their full potential.My Areas of expertise include: ✔ OPERATIONS LEADERSHIP & DIGITAL TRANSFORMATION✔ CUSTOMER EXPERIENCE OPTIMIZATION/CLIENT LIFECYCLE MANAGEMENT/CUSTOMER SUCCESS✔ CROSS-FUNCTIONAL STRATEGY DEVELOPMENT, MANAGEMENT, PLANNING and EXECUTION✔ GO-TO-MARKET STRATEGY AND SCALE✔ MANAGEMENT CONSULTING✔ GLOBAL FINANCIAL INSTITUTION, FINTECH TECH and STARTUP LEADERSHIP

Christine Parker's Current Company Details
Workplace AI

Workplace Ai

View
Managing Director, Business Development and Operations
Boston, MA, US
Christine Parker Work Experience Details
  • Workplace Ai
    Managing Director, Business Development And Operations
    Workplace Ai
    Boston, Ma, Us
    View
  • Harvard Business School Alumni
    Board Of Governors, Hbs Alumni Association Boston
    Harvard Business School Alumni Jun 2024 - Present
    Vice President, Strategic Partnerships: Lead the expansion and nurturing of regional strategic partnerships with to maximize HBSAB's reach, impact and growth. Co-develop and create unique programs and offerings to inspire, inform and enrich communities.
    View
  • Museum Of Science
    Advisory Board Member, Museum Of Science
    Museum Of Science Jun 2024 - Present
    Boston, Ma, Us
    Serve to various committees to drive $250MM+ philanthropic interests and compelling programming to enhance membership, global engagement and connections in line with the MOS's mission to transform the world's relationship and understanding of science, engineering and technology.
    View
  • Quantive
    Svp And Chief Customer Officer(Fractional): Global Professional Services, Customer Success And Cx
    Quantive Feb 2024 - Present
    Denver, Colorado, Us
    Leading all post-sales functions, global CX organization and customer engagement strategy to maximize product adoption value, including Onboarding, Professional Services, Training, Customer Success, Renewals, Strategy, Innovation and Operations. Developing tailored strategies across the customer lifecycle to deliver exceptional brand experiences, drive measurable GRR, NRR and ARR growth. Partnering with Product to align new capabilities to market and client needs.
    View
  • Syracuse University School Of Information Studies
    Advisory Board Chair
    Syracuse University School Of Information Studies Sep 2010 - Present
    Syracuse, Ny, Us
    Chair and Board Member, advising on the strategic direction, curriculum, innovation agenda and student experience for the leading School of Information Studies in the United States.
    View
  • Crossroads Advisory Partners
    Founder, Managing Partner: Strategy, Scale And Operations Fractional Executive; Operating Partner
    Crossroads Advisory Partners Apr 2011 - Feb 2024
    Advisor, COO | ExCo Member, Stealth Startups and TechBoutique Advisory focused on designing and delivering revenue and operational scale through innovation and purpose-led strategy.► Strategic Advisor, Revenue and Operational Scale, Series B NextGen SaaS Development Platform: Engaged by founder to set targeted Fortune 100 GTM strategy, scale and E2E operational rigor to exceed 3X revenues/ $100MM► Consultant, Fortune 50 Firm: Design global GTM, operational and change management strategy to lift new ESG-centric business line and drive $300MM+ new business revenues over 3 years ► COO, B2B, B2C Payments and FinTech Startups: Retained by founders to develop GTM strategy, operational scale, governance/OKRs, product roadmaps; Management Committee member; Assist in securing Early-Stage funding► Business Transformation Lead: Headed numerous experience-led digital transformations and product innovations to drive intuitive customer experience, operational efficiencies and drive market scale
  • Pegasystems
    Vp, Global Managing Director: Client Advisory And Customer Success - Financial Services
    Pegasystems Apr 2018 - Aug 2020
    Cambridge, Ma, Us
    ► Managed global P&L and cross-functional business operations for FS SaaS business line including Strategy, Marketing/GTM, Sales, Field Operations, Product, Alliance Partnerships, Deployment, Customer Success ► Set global strategic direction, OKR’s; scaled business and sustainable corporate governance practices; achieved Y1 40% YoY in revenues, 25% operating efficiencies, enhanced market positioning ► Transformed and scaled world-class core business processes across sales, product and core operational areas ► Designed and deployed new AI/ML-enabled Marketing, Service/Field Service, Onboarding, AML/ML, Compliance/Risk, Digital Payments, Lending and Open Banking product capabilities
    View
  • Ey
    Global Managing Director: Digital Customer Experience And Transformation Strategies (Fs Industry)
    Ey May 2016 - Apr 2018
    London, Gb
    Global consultancy delivering innovative digital solutions build a better, more equitable working world.► Spearheaded Digital Customer Strategy advisory practice and market offerings including AI-enabled customer acquisition, omnichannel experience design, digital customer service, robotic operations and Future of Work solutions
    View
  • Hello Bank!
    Coo, Head Of Customer Experience And Service Operations, Bnp Paribas Neobank Division
    Hello Bank! Jul 2013 - Jul 2016
    Paris, Île-De-France, Fr
    ► Led cross-functional team of 500+ to formulate retail banking customer acquisition and AI-enabled servicing strategy, end-to-end operational framework, regulatory compliance requirements and differentiating customer engagement capabilities
    View
  • Gartner
    Vp And Global Practice Lead: Customer-Centric Growth & Operations Strategies
    Gartner Feb 2011 - Apr 2013
    Stamford, Ct, Us
    View
  • Citi
    Global Director, Transformation And Innovation Office - Corporate And Investment Banking
    Citi Feb 2006 - Feb 2011
    New York, New York, Us
    View
  • Kpmg/Bearingpoint
    Senior Manager And Chief Of Staff, Global Oracle Solutions Practice
    Kpmg/Bearingpoint 2000 - 2005
    Toronto, On, Ca
    View

Christine Parker Skills

Strategy Business Transformation Management Consulting Program Management Business Process Improvement Financial Services Risk Management Business Strategy Strategic Planning Business Analysis Change Management Analytics Vendor Management Outsourcing Business Intelligence Process Improvement Cross Functional Team Leadership Operations Management Enterprise Risk Management Customer Experience Information Technology Six Sigma Fatca Aml Operational Excellence Data Transformation Large Scale Change Management Customer Insight Customer Retention Dodd Frank Kyc Grc Technology Integration Customer Engagement Customer Relations Long Term Customer Relationships Social Crm Social Media Social Media Marketing Mobile Technology Technology Enablement Process Engineering Organizational Effectiveness Pmp Business Management Entrepreneurship Solution Delivery Quality Management Strategic Leadership Practice Management

Christine Parker Education Details

  • Harvard Business School
    Harvard Business School
    Corporate Governance
  • Harvard Business School
    Harvard Business School
    Board Of Directors Program (Women On Boards)
  • Syracuse University
    Syracuse University
    Strategic Information Resource Management
  • Le Moyne College
    Le Moyne College
    Accounting And Management Information Systems
  • Professional & Executive Development - Harvard Division Of Continuing Education
    Professional & Executive Development - Harvard Division Of Continuing Education
    Startup Success And Leadership

Frequently Asked Questions about Christine Parker

What company does Christine Parker work for?

Christine Parker works for Workplace Ai

What is Christine Parker's role at the current company?

Christine Parker's current role is Managing Director, Business Development and Operations.

What is Christine Parker's email address?

Christine Parker's email address is ch****@****ega.com

What schools did Christine Parker attend?

Christine Parker attended Harvard Business School, Harvard Business School, Syracuse University, Le Moyne College, Professional & Executive Development - Harvard Division Of Continuing Education.

What are some of Christine Parker's interests?

Christine Parker has interest in Economic Empowerment, Education, Environment, Science And Technology, Animal Welfare, Arts And Culture.

What skills is Christine Parker known for?

Christine Parker has skills like Strategy, Business Transformation, Management Consulting, Program Management, Business Process Improvement, Financial Services, Risk Management, Business Strategy, Strategic Planning, Business Analysis, Change Management, Analytics.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.