Christine Maria Lust Email & Phone Number

Greater Atlanta Area

• Increase the effectiveness and efficiency of company departments through aiding with standardization, coordination and internal communications.• Oversee and assist with support services (HR, IT, Finance, Legal).• Assist with management of office G&A budget, ensure timely and accurate reporting.• Partner with COO to design and implement office policies by establishing and documenting standards and procedures; measuring results against standards; making necessary adjustments.• Maintain office services by organizing office operations and procedures; controlling correspondence; designing filing systems (employee records, client contracts, etc.); assigning and monitoring clerical functions.• Maintain office efficiency by planning and implementing office systems, layouts, and equipment procurement procedures. • Manage contract and price negotiations with office vendors, service providers, and office lease.• Address employee queries and feedback regarding office management.• Liaise with facility management vendors, including cleaning, catering, and security services.• Administer organizational insurance policies (life insurance, liability insurance, health insurance, etc.).• Serve as the point person for office management duties.• Schedule/coordinate internal meetings and in-house/off-site activities (i.e. parties, celebrations and conferences).

Greater Atlanta Area

• Oversaw store inventory and operational excellence.• Forecasted and adjusted payroll to maximize productivity and complete task workload (e.g., shipment, planogram, inventory, and ad set processes) on time, and within the payroll budget.• Built a team that embodied the Ulta Beauty brand by delivering exceptional service through the execution of tasks that drove product availability, newness, and the option for a self-navigated shopping experience.• Reviewed and interpreted financial and operational reporting regularly, including store visit and audit results.• Trained, coached, and developed associates using company programs, tools, and resources.• Created an environment that inspired and encouraged the growth and engagement of associates.• Established professional vendor partnerships that fostered a shared interest in collaboratively delivering on shipment and planogram expectations.• Promoted a culture of operational excellence amongst the leadership team by sharing best practices, establishing priorities, and providing support.• Was knowledgeable of, and ensure compliance with Ulta Beauty policies, procedures, and standards.• Used the company’s scheduling tool to adjust schedules and managed attendance in-the-moment during manager-on-duty shifts which ensured accurate schedules and reporting.• Used the company’s task management tool to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment.• Protected company assets and minimized loss by ensuring all store standards and operating procedures were met, including workplace safety, inventory control, and loss prevention.• Supported continuous improvement by implementing company programs and influencing end-user adoption.

Georgia

• Assisted Store Manager with all activities that included maximizing sales, customer service, and profits.• Responsible for successful implementation of support and administrative functions.• Oversaw all visual merchandising.• Trained employees.

Various Locations

• Worked independently and collaboratively with other team members at multiple locations.• Day-to-day consisted of a mix of customer service and property upkeep.• Made customer calls regarding their account, collections and other items. Documented notes on the computer system.• Conducted daily physical storage unit inspections and confirmed inventory availability to ensure spaces were secure and/or ready to rent.• Managed cash drawer and prepared/made daily deposits.• Performed cleaning and maintenance such as sweeping, mopping, picking up trash and wiping windows to ensure a great customer experience.• Partnered with District Managers and other team members to exceed company goals and expectations.

Kennesaw, Ga

• Focused on assisting customers with their home decorating and craft projects• Gathered customer information for emailing store promotions and sales• Instructed an average of 2 to 10 children with crafts in “Kids Club”

Acworth, Ga

• Assisted coworkers with general lawn maintenance, installs, and designing/planting flower beds• Interacted with customers as well as bridged the communication gap between the Spanish speaking laborers and the English speaking customers.

Kennesaw State University

Worked on Owl Radio's Promotion Team for 2014 Fall & 2015 Spring semester. Assisted DJ at campus events, was the unofficial 'Hype Woman', production assistant for Owl Radio's end of year appreciation video, not so professional promotional button maker, designed/printed/distributed event flyers, and mentor.

Marietta, Ga

• Consulted customers with their home decorating projects• Assembled displays to showcase merchandise and inspire customers• Persuaded customers to become store credit card applicants

Kennesaw, Ga

• Directed co-workers on the seating arrangement of customers• Provided exceptional customer service in a fast-paced, high volume restaurant• Estimated wait times which was helpful for both the customers and fellow employees

Acworth

• Communicated clearly with customers and co-workers to ensure fast and efficient service• Served 50-300 patrons on a daily basis• Trained new employees

Bachelor'S Degree, Marketing, 3.4 Gpa

Activities and Societies: Kennesaw Marketing Association: Task Force (marketing and promotion of other campus organizations), attended.

3.95

Activities and Societies: Producer of Allatoona in the A.M. (Friday morning news show), Captain of the Bookaneers (competition reading.