• Analyzed the company’s Bureau of Worker’s Compensation (BWC) options to obtain the lowest premiums and largest rebates possible, with savings of over $130,000 in the first year.• Overhauled the company’s new hire orientation. Updated the presentation materials, consolidated the paperwork, and created mail merge forms to save time and reduce error.• Processed employee applications including the review of criminal background reports, screening interviews, verification of past employment, and reference checks. • Calculated employee payroll for several different pay styles such as hourly, salary, pay-per-load, and pay-per-mile. • Responsible for reviewing and approving the work of the payroll clerks. Identified and corrected errors on multiple occasions prior to approving payroll.• Kept the company compliant with industry specific federal and state regulations. • Maintained electronic and paper filing systems, as well as creating an archiving schedule.

• Manage employee benefits programs, such as 401K, health insurance, supplemental insurance, and PTO. • Improved the annualized employee retention rate by 30% through the creation of new employee engagement programs.• Coordinate total onboarding process from recruiting, interviewing, extending offers, new hire orientation, and necessary paperwork. • Process an accurate biweekly payroll including garnishments, child support withholdings, benefits, and taxes. Produce detailed labor reports in Excel to evaluate department costs.• Manage all FMLA and Worker's Compensation cases according to legal requirements and company interests.• Perform HRIS updates (new hires, terminations, changes, etc...) and file maintenance.• Facilitate all disciplinary meetings and terminations, while ensuring all disciplinary decisions are in line with company policies and HR best practices.• Ensure all managers follow EEOC and DOL regulations by staying up to date on industry news and legal changes.

• Updated confidential financial spreadsheets, including company-wide monthly cash flow, expense reports, and corporate team quarterly bonuses.• Managed an extremely active calendar and daily schedule for the C.O.O.• Screened incoming emails/calls and trusted to make preliminary decisions as to appropriate action. • Planned logistics for large-scale meetings, including complex travel arrangements, preparing agenda and meeting materials, booking room rentals, and catering food.• Completed audits and reports that influenced critical business decisions, such as wage rates, vendor solutions, and companywide spending.• Assisted with Corporate HR work, i.e. reviewing hundreds of resumes, conducting interviews, and extending job offers.• Operated as the communications liaison between vendors and the C.O.O., which includes moderating sales meetings, creating vendor comparisons, and filtering out irrelevant data.• Expert level knowledge of software programs, such as Intuit QuickBooks, Minutemen Evolution, and the Microsoft Office Suite including Outlook, Word, Excel, and PowerPoint.

• Initiated and conducted performance reviews for the Customer Service Department that resulted in markedly better performance, accountability, and accuracy of work. • Successfully completed a 6-month Vendor On-Boarding project with the Target Corporation, which included reviewing contracts, becoming proficient with Target owned software, and consistent follow up with the Buyer and On-Boarding Specialist.• Increased the Specialty Retail Sales channel profit by 200% since joining the company. Strengthened relationships with existing customers and cultivated new business. • Read and analyzed customer service emails and phone calls to determine significance, answer accordingly, and distribute when necessary.• Maintained three versions of the company website; made daily updates to online product pricing, copy, and pictures.

• Assisted company President and CFO with project management, problem solving, and follow through on daily and weekly objectives.• Reduced order processing errors by 50% after evaluating office operations and collaborating with coworkers to create improved processing fail-safes.• Organized a critical meeting to receive funding from international investors visiting the company. Determined the agenda, created the electronic and print presentation materials, prepped each department on their responsibilities, and set up the catering arrangements.• Trained new employees on product orientation, sales channels, website troubleshooting, and how to use required company software programs.

Campus Minister• Organized multiple off-site retreats for groups of students as large as 200. Developed the content of the retreat, trained students and staff to be leaders, and facilitated the running of the retreat. Planned the transportation logistics, created online registrations, and planned meals. • Increased the approval rating of school retreats by approximately 25% through developing content better suited to the target audience.• Raised a net amount of $8600 from students by creating advertising videos, posters, news blurbs, and a contest with goal-driven incentives for the NDCL Lenten Drive.• Built lasting relationships with multiple non-profit organizations around Cleveland to establish ongoing volunteer opportunities for NDCL students.• Organized and chaperoned a week-long student immersion trip to Nicaragua, as well as two service trips within the U.S.Theology Teacher• Implemented a new curriculum for all NDCL freshman Theology classes while at the same time completing several online courses to increase my knowledge of the curriculum content. • Ensured a 100% passing rate in my classes by tutoring struggling students and creating specialized accountability goals. • Significantly reduced the number of demerits given to students in my class, compared to similar classes, by successfully creating an atmosphere of respect between the students and myself.

Monitored boarding students throughout the school year, responsibilities included:• Easing international students’ transition to America and to dorm life• Creating a welcoming and enjoyable living atmosphere• Dispensing medicine• Providing student transportation• Tutoring students• Handling emergency situations