Christine O'Neal (Rivera) Email & Phone Number

Huntington Beach, California

Huntington Beach, CA

• Serves as the project manager leading the coordination of client deliverables throughout the customer lifecycle.
• Collaborates with internal and external project teams to continually communicate service expectations, process changes, project status and any pertinent client business issues.
• Facilitates initial planning meeting with project team to review and understand the scope and purpose of the engagement.
• Accountable to ensure all client deliverable content, quality, schedules and cost are met.
• Acts as the primary liaison to the client contacts and internal Senn Delaney staff regarding all aspects of engagements.

Hungtington Beach, CA

• Provide administrative and technical support to client teams and participants.
• Work directly with Client Service Managers in execution of various deliverables.
• Edit and format documents in accordance to company’s brand standards.
• Direct interface with all departments to ensure high-quality production and logistics of deliverables.
• Use a variety of software tools to support all aspects of client engagement(s).

Torrance, CA

• Communicate and coordinate details of all projects to maintain strict timelines and ensure on time delivery.
• Responsible for generating new sales with current accounts through special projects.
• Work closely with Sales Management, Purchasing, Accounting and Warehouse teams to support the daily needs of corporate accounts.
• Point of contact for any customer service inquiries or issues, sales orders, web orders and purchase orders.

Woodland Hills, CA

• Assisted Director of Market Research, the Vice President of Advertising, and Sales Managers with all program activities and materials for local retail, classified, online and niche products.
• Trained Account Executives on using and managing the sales software SugarCRM.
• Corporate contact for all internal sales tools issues and resolutions.
• Liaison between all nine community newspapers and their Marketing Department, Sales Departments and outside vendors to maintain database information.
• Coordinated all expo events for each newspaper.

Long Beach, CA

• Managed and executed successful Sales & Marketing Programs for multiple media partners.
• Trained client coordinators on maintaining company issued software and program details.
• Developed and monitored program goals, schedules, calendars, and sales materials.
• Managed and generated reports from client prospect database.
• Maintained budgets for each program as well as expense reports.
• Responsible for coordination of Venue selection and Catering for Sales Presentations.