As leader in Product Management and Customer Success, my passion lies in tackling complex challenges and delivering value to customers through strategic product management and innovation. With over 10 years of evaluating the needs of others to create, sell and implement solutions, I have designed, launched and sold new products. Most recently, I helped drive innovation for the perioperative users of LIMELIGHT 360, a web and mobile application supported by IoT asset tracking to help optimize a hospital or ASC’s sterile processing department. This solution helped manage over 13,000 surgeries and tracked over 125,000 assets. As an individual contributor…- I put the customer in the center of every decision. - I attack every task with a detail-oriented, problem solving mindset.- I take pride in my work and will not compromise my integrity.- No task is too small & no problem is too complex. As a leader…- I love to work with my teams to create cohesive plans for success.- I empower my team members to foster collaboration and a strong supportive culture.- I prioritize investing in my teams professional development and believe I can learn just as much from them.- I believe there is no better tool than a good project plan, with a well defined goal that is accessible to all. SkillsProduct management | User Experience | Team Development | Customer Success | Customer Interviews | Business Analysis | Product Analytics | Agile Framework | Scrum Methodology | KPI setting | Feature prioritization | Backlog management | Competitive research | Project management | Sales📧 wallchristinem@gmail.com. I'm always looking to grow my personal and professional network and would love to discussion working together to address real-world challenges.