Christine Powell Email & Phone Number

United States

Syracuse, New York

Provide information about products and services.Handle customer inquiries and complaints.Develop and maintain a knowledge base of the evolving products and services.Contact vendors and arrange service for specialized equipment.Provide quotes and schedule pickup/delivery of products.Invoice customers.

E Syracuse, Ny

Review insurance claims in the billing department.Ensure that clients and patients receive accurate reimbursements for their claim.Customer support answering patient’s insurance and financial questions.Reconcile medical accountsReview, investigate and solve insurance denials.Processed medical accounts correctly, following all federal payer requirements as well as Commercial payers and contracts billing guidelines.Utilized collection agencies to… Show more Review insurance claims in the billing department.Ensure that clients and patients receive accurate reimbursements for their claim.Customer support answering patient’s insurance and financial questions.Reconcile medical accountsReview, investigate and solve insurance denials.Processed medical accounts correctly, following all federal payer requirements as well as Commercial payers and contracts billing guidelines.Utilized collection agencies to collect patient bad debt. Show less

Meridian, Idaho

Responsible for assisting and backing up Check Run Specialist in performing the entire daily Check Run function including:Running GBAS Scheduler for check runs timely and thoroughlyGenerating critical check files and accurate Check RegistersGenerating critical and timely Bank Positive Pay check filesReviewing data to ensure complete and accurate check information is reported and transmitted.Manages Client’s accounts by performing various accounting… Show more Responsible for assisting and backing up Check Run Specialist in performing the entire daily Check Run function including:Running GBAS Scheduler for check runs timely and thoroughlyGenerating critical check files and accurate Check RegistersGenerating critical and timely Bank Positive Pay check filesReviewing data to ensure complete and accurate check information is reported and transmitted.Manages Client’s accounts by performing various accounting functions such as reviewing fees and data for accuracy, issuing payments for monthly carrier fees and other plan expenses and creating various spreadsheets and reports for Clients.Records checks and other transactions in CFUND, performs detailed research, resolves discrepancies and reconciles data. Assists Supervisor and Team Lead with implementation setup and testing.Works closely with Technology Services Center to set up and test registers, positive pay files, ACH transmissions, etc.Initiate wires, ACH and bank funding transactions on various accounts.Works closely with Account Reps involving accounting reporting and service and resolving issues with Vendors, Brokers and Clients. Assists and back up other Accountants in Department as needed. Show less

East Aurora, New York

Effectively and aggressively communicate with Insurance company representatives to determine reimbursement methodology and expected payment dates of managed long term care claims.Responsible for 30 to 45 day aging review for each assigned facility's insurance balances on a consistent basis.Manually bill claims to insurance companies and NY Medicaid HMOs. Ensure claims are prepared and billed in accordance with HIPAA compliance and with insurance policy guidelines.Appeal… Show more Effectively and aggressively communicate with Insurance company representatives to determine reimbursement methodology and expected payment dates of managed long term care claims.Responsible for 30 to 45 day aging review for each assigned facility's insurance balances on a consistent basis.Manually bill claims to insurance companies and NY Medicaid HMOs. Ensure claims are prepared and billed in accordance with HIPAA compliance and with insurance policy guidelines.Appeal denied claims as they arise. Request medical documentation from facility as needed and monitor those denials with the insurance companies. Show less

Springville, New York

Cashier helping customers with their purchases. Handled money, credit card and WIC transactions. Responsible for assisting customers with question and resolving problems

Meridian, Idaho

Responsible for assisting and backing up Check Run Specialist in performing the entire daily Check Run function including:Running GBAS Scheduler for check runs timely and thoroughlyGenerating critical check files and accurate Check RegistersGenerating critical and timely Bank Positive Pay check filesReviewing data to ensure complete and accurate check information is reported and transmitted.Manages Client’s accounts by performing various accounting… Show more Responsible for assisting and backing up Check Run Specialist in performing the entire daily Check Run function including:Running GBAS Scheduler for check runs timely and thoroughlyGenerating critical check files and accurate Check RegistersGenerating critical and timely Bank Positive Pay check filesReviewing data to ensure complete and accurate check information is reported and transmitted.Manages Client’s accounts by performing various accounting functions such as reviewing fees and data for accuracy, issuing payments for monthly carrier fees and other plan expenses and creating various spreadsheets and reports for Clients.Records checks and other transactions in CFUND, performs detailed research, resolves discrepancies and reconciles data. Assists Supervisor and Team Lead with implementation setup and testing.Works closely with Technology Services Center to set up and test registers, positive pay files, ACH transmissions, etc.Initiate wires, ACH and bank funding transactions on various accounts.Works closely with Account Reps involving accounting reporting and service and resolving issues with Vendors, Brokers and Clients. Assists and back up other Accountants in Department as needed. Show less

Boise, Idaho Area

• Serves as Information Technology’s first point of contact providing internal and external customer service by telephones and in person.• Tracks departmental Accounts Payable, Accounts Receivable, and Return Materials Authorizations.• Coordinates travel arrangements, preparing agendas and filing necessary paperwork to facilitate the approval process.• Provides administrative support to the Technology Asset Specialist. Assist with purchase requests in Service Request System (SRV)… Show more • Serves as Information Technology’s first point of contact providing internal and external customer service by telephones and in person.• Tracks departmental Accounts Payable, Accounts Receivable, and Return Materials Authorizations.• Coordinates travel arrangements, preparing agendas and filing necessary paperwork to facilitate the approval process.• Provides administrative support to the Technology Asset Specialist. Assist with purchase requests in Service Request System (SRV). Creating requisitions and recording purchase orders in the Fixed Assets (FXA). • Provides administrative support to the Office Administrator. Created budget spreadsheet and tracks expenses. Matches invoices to payments and processes deposits. • Schedules interviews for new hires.• Compiles monthly, quarterly and yearly information to bill outer departments and VPN invoices. Show less

West Valley, Ny

• Accounts Payable/Receivable, reconcile bank accounts and new marketing research for product advancement.• Enter bills from vendors for payment and checks from customers using QuickBooks.• Open and process mail.• File and organize paperwork.

Meridian, Id

• Responsible for follow up on Medicare, Idaho Medicaid, Commercial Insurance pertaining to durable medical supplies. • Work directly with payers or provider representatives to resolve any payer issues. • Comply with HIPAA guidelines. • Request cash adjustments and refunds accurately and timely based on Norco policies and payer requirements.• Request Medicare hearings, when appropriate.• Effectively work through denial/appeal process and meeting filing requirements.•… Show more • Responsible for follow up on Medicare, Idaho Medicaid, Commercial Insurance pertaining to durable medical supplies. • Work directly with payers or provider representatives to resolve any payer issues. • Comply with HIPAA guidelines. • Request cash adjustments and refunds accurately and timely based on Norco policies and payer requirements.• Request Medicare hearings, when appropriate.• Effectively work through denial/appeal process and meeting filing requirements.• Process accounts correctly, following all federal payer requirements as well as Commercial payers and contracts billing guidelines.• Collect delinquent accounts by establishing payment arrangements with patients; monitoring payments; following up with patients when payment lapses occur. • Utilize collection agencies to collect patient bad debt; including but not limited to, Medicare bad-debt cost report by tracking billings; monitoring collections; compiling information. •Utilize Microsoft Excel and Diver computer programs to obtain and merge Accounts Receivable 180+ accounts by salesmen and territory creating a worksheet to be used by supervisor at month end.• Knowledge of CMS form 1500 and HCPC coding. Show less

Boise, Id

Processed Medicare and Idaho Medicaid claims, feeding accounts and made sure claims billed correctly. Liaison with 27 outlying branches and employees with problem solving.Coordinator of communication efforts between corporate office staff members and remote locations on requirements and daily processes. Billed work of insurance companies by adhering to each insurance carrier's policies and procedures; and completed claim forms. Billed durable medical equipment claims, utilizing… Show more Processed Medicare and Idaho Medicaid claims, feeding accounts and made sure claims billed correctly. Liaison with 27 outlying branches and employees with problem solving.Coordinator of communication efforts between corporate office staff members and remote locations on requirements and daily processes. Billed work of insurance companies by adhering to each insurance carrier's policies and procedures; and completed claim forms. Billed durable medical equipment claims, utilizing Medicare procedures; various administrative duties and bookkeeping. Show less

Boise, Id

Coordinated and designed the Compliance Program, working with the Information Technology Department on program efficiencies, skills improvements while removing many manual steps from the process.Assisted employees utilize the Deltek time keeping system while staying in compliance with company regulations.Coordinated with remote locations, decentralized employee population to help facilitate general policy understandings, and proper time keeping requirements.Directed a team of five… Show more Coordinated and designed the Compliance Program, working with the Information Technology Department on program efficiencies, skills improvements while removing many manual steps from the process.Assisted employees utilize the Deltek time keeping system while staying in compliance with company regulations.Coordinated with remote locations, decentralized employee population to help facilitate general policy understandings, and proper time keeping requirements.Directed a team of five with daily job duties. Monitored vacation and sick days and adjusted duties within the team.Handled personnel issues from hire to termination if necessary. New hire orientation; covering policies, benefits, and payroll.Performed time-keeping liaison duties. Examined, evaluated, and investigated eligibility for or conformity with laws and regulations governing contract compliance. Show less

Coordinator of communication efforts between corporate staff members and remote locations, on requirements and daily processes.Responsible for training and supervising employees on regulations and the proper procedures to insure payment of claims. Billed work of insurance companies by adhering to each insurance carrier's policies and procedures; and completed claim forms. Billed durable medical equipment claims, utilizing Medicare procedures; various administrative duties and… Show more Coordinator of communication efforts between corporate staff members and remote locations, on requirements and daily processes.Responsible for training and supervising employees on regulations and the proper procedures to insure payment of claims. Billed work of insurance companies by adhering to each insurance carrier's policies and procedures; and completed claim forms. Billed durable medical equipment claims, utilizing Medicare procedures; various administrative duties and bookkeeping.Utilized Microsoft Excel and Diver computer programs to obtain and merge Accounts Receivable 180+ accounts by salesmen and territory creating a worksheet to be used by supervisor at month end.Organized and processed claims requests for 23 outer branch stores including communication directly with third party vendors. Show less

Bachelor, Mass Communication/Journalism

Associate Of Science (A.S.), Mass Communication/Journalism