Christine Smith Email and Phone Number
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As a certified Project Management Professional, I offer over 12 years in software development management and health information system support and analytics. I have exceptional team leadership skills managing teams of both shared and dedicated resources. I have a demonstrated track record of successfully coordinating the delivery of projects both for initial implementation and ongoing maintenance. As a seasoned Business Analyst, I have over a decade of system support experience including enterprise applications, medical claims processing, HEDIS compliancy, CMS requirements and non-profit fund development tracking. As a PMP certified professional and Certified Scrum Master, I offer a vast knowledge of software, tools and processes to support project management and the full SDLC using both Agile and Waterfall methodology.
Select Medical
View- Website:
- selectmedical.com
- Employees:
- 24409
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Senior Manager, Is Shared ServicesSelect MedicalEast Berlin, Pa, Us
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Senior Manager Is Shared ServicesSelect Medical Jun 2023 - PresentMechanicsburg, Pa, Us
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Manager Is PmoSelect Medical Jan 2022 - Jun 2023Mechanicsburg, Pa, Us
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Manager, Enterprise ApplicationsSelect Medical Aug 2020 - Jan 2022Mechanicsburg, Pa, Us
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Is Technical Project Manager – Scrum MasterSelect Medical Sep 2017 - Aug 2020Mechanicsburg, Pa, Us• Provides strategic management of numerous concurrent projects from inception to delivery• Leads daily planning, direction, strategy, execution and management of resources and scope to meet corporate goals through clear communication, effective planning and sound staff management• Works with executive leadership to define, scope and manage project initiatives - creating both short and long-term development roadmaps• Manages deliverable reporting including Release Burn Down Charts, Sprint Burn Down Charts and Defect/Bug Log using TFS and ServiceNow applications.• Scrum Master responsibilities including:- Integral in the standardization and implementation of Agile methodologies/processes- Lead for all Agile ceremonies including Planning, Standup, Retrospectives and Sprint Reviews- Works with Business Analyst and product owner to groom the product backlog to ensure user stories contain correct details and are ready for story pointing (estimating).- Lead in gathering requirements and removing blockers to ensure timely delivery
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Principal Functional AnalystGeneral Dynamics Health Solutions Mar 2016 - Sep 2017• Remote-based Team Lead - Responsible for coordinating activities between US and UK teams• Release Management - Assists in tracking and monitoring Sprint work to ensure timely delivery• Scrum Master- Integral in the setup and implementation of Agile methodologies- Lead for all Agile ceremonies- Lead in gathering requirements and removing blockers to ensure timely delivery• Lead BA in creating system and software specifications, identifying risks and assumptions• Liaison between clients and development team to ensure requirements are clear and understood• Lead of change request planning, compiling solutions and estimates• Lead for Tier 3 (Development) Help Desk Support• JIRA Administrator for the Development Team• Lead on system documentation and training materials/systems• Lead designer for UI and report mockups• Participant in new international work proposals
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Senior Systems AnalystGeneral Dynamics Health Solutions Jan 2015 - Sep 2017• Team Lead- Overseeing a mixed team of 20+- Primary liaison between upper management, product management and the development team to ensure scope, timelines and risks are well-vetted and understood by all - Responsible for ensuring business objectives are accomplished and align with business strategies• Project/Release Lead- Define scope and objectives for upcoming deliverables and long-term roadmap- Identify/mitigate risks and blockers- Develop and track progress to ensure timely delivery using VersionOne and Project • Scrum Master- Develop, implement and document Agile methodologies and corresponding processes- Lead Agile ceremonies including Planning, Standup, Retrospectives and Sprint Reviews • Design and oversee computer system and software specifications using Agile methodology• Mentor junior-level staff and interns to increase their product and overall business knowledge.
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Associate Product ManagerGeneral Dynamics Health Solutions May 2014 - Sep 2017• SME for defining software development objectives for current and future healthcare analytic tools• Lead BA, identifying and developing functional requirements for new market-based opportunities• Participate in the technical design review and approval process to ensure defined requirements are met• Prepare client-based communications/presentations• Guide in the design, engineering and QA processes• Host for client information-sharing meetings
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Business Analyst – Vms ProjectGeneral Dynamics Health Solutions May 2010 - Sep 2017• Evaluate current system functionality against proposed system changes• Ensure changes adhere to company and customer quality standards• Help Desk Support for both functional and technical issues• Participant in CMMI workgroups to establish and maintain software quality standard• Lead in the development and implementation of testing standards and procedures• Training Lead for QA, training new hires on company procedures and software testing procedures/tools• Lead in implementing HP Quality Center for VMS contract, including documentation and training• Lead QA for special projects: MREP, Client Letter and SuperOp• Participant in CMMI compliancy and auditing for the MA / PPQA Annual Evaluations
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Surgical CoordinatorHanover Orthopaedic Associates Mar 2009 - Apr 2010• Data entry and reporting of EHRs through Misys Tiger system• Medical claims entry and processing• Medical chart reviews and updates• Insurance verification/authorization and processing corresponding forms (FMLA/Disability)• Responsible for understanding various insurance policy coverage, including Medicare and Medicaid, and explaining the coverage to patients• Schedule management, both surgical and office, for multiple physicians and assistants
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Marketing Office ManagerCarroll Lutheran Village Jan 2003 - Jun 2004• Lead coordinator for marketing products and events for the Wakefield Overlook Expansion• Database administrator for the Marketing department - tracking and analyzing department metrics and generating monthly reports for executive leadership• Provided first line of contact with potential clients, addressing initial questions or concerns
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Administrative Support Specialist – Human Resources & Financial DevelopmentCarroll Lutheran Village Aug 2001 - Jan 2003Position: Administrative Support Specialist – Human Resources • Database administrator for the Human Resources Nurses Certification database• Assisted the Human Resource Manager, processing background checks, updating tax information and processing insurance requestsPosition: Administrative Support Specialist – Funds Development and Marketing• Database administrator for the Funds Development Tracking database, Raiser’s Edge• Generated funds development reports for executive leadership• Coordinated A/R and A/P reports with accounting department for all fundraising activities• Responsible for processing and reporting marketing funds development data and statistics• Clerical support for gift requests and acknowledgements
Christine Smith Skills
Christine Smith Education Details
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Strayer UniversityInformation Systems – Concentration In Database Management -
Hacc, Central Pennsylvania'S Community CollegeAssociate In Arts Degree In Business Management – Concentration In Business Software
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Institute Of Project ManagementProject Management
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Scrum AllianceAgile
Frequently Asked Questions about Christine Smith
What company does Christine Smith work for?
Christine Smith works for Select Medical
What is Christine Smith's role at the current company?
Christine Smith's current role is Senior Manager, IS Shared Services.
What is Christine Smith's email address?
Christine Smith's email address is ch****@****cal.com
What is Christine Smith's direct phone number?
Christine Smith's direct phone number is +144324*****
What schools did Christine Smith attend?
Christine Smith attended Strayer University, Hacc, Central Pennsylvania's Community College, Institute Of Project Management, Scrum Alliance.
What are some of Christine Smith's interests?
Christine Smith has interest in Children, Environment.
What skills is Christine Smith known for?
Christine Smith has skills like Project Management, Requirements Analysis, Software Development, Agile Methodologies, Visio, Team Leadership, Leadership, Healthcare Information Technology, Management, Microsoft Office, Microsoft Excel, Microsoft Word.
Who are Christine Smith's colleagues?
Christine Smith's colleagues are Tori Bulford, Brandie Koch, Kimberlyn Maynor, Tricia O'driscoll, Maleah S, Katy Lefler, Stefanie Durr.
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