Christine Schember Email & Phone Number

New Jersey, United States

Meet customer sales referrals and cross-selling goals.Promotes bank products, refer or resolve customer inquiries concerning accounts or other banking services.Exceed client expectations through active engagement, commitment and dedication to servicing and building customer relationships.Direct clients and identify opportunities through lobby management..

United States

- Exceed client expectations through active engagement, commitment and dedication to servicing and building customer relationships.- Promotes bank products, refer or resolve customer inquiries concerning accounts or other banking services to satisfy the needs of the customer.- Supplements general platform sales and service responsibilities as required..

Greater New York City Area

• Instruct special-needs students, in grades K-5, with learning challenges and successfully addressed IEP standards
• Collaborate with classroom teachers to ensure the educational requirements are achieved.
• Implemented behavioral plans using prescribed approaches and modified the behavior plan to meet the specific needs of students. For example, I worked one on one with an autistic student who had extreme behavior and.

Old Bridge, New Jersey

• Event Coordinator for numerous functions including:
• Orchestrated the creation of a Chinese Auction (Tricky Tray) to raise funds to benefit a critically ill child. I overcame my lack of craft skills and fear of soliciting contributions; organized volunteers to assist in.
• Choreographed a fifth-grade graduation party, with a fixed timeline and a tight budget of $7,000. Collaborated with volunteers, many of whom had strong ideas; delegated tasks; negotiated tradeoffs; and ensured.
• Organized Girl Scout Mother/Daughter Father/Daughter dances: Led a team of 8 middle schoolers to organize, plan and execute a parent/child dance. Started from scratch, guiding the team through all aspects of party.
• Directed Girl Scout Bronze Award Blood Drive – I took on the challenge of organizing and leading this event, which was outside my comfort zone. Facilitated the planning, brainstorming of ideas and getting the girls to.

Greater New York City Area

• Supervised team of 10 customer service reps who handled thousands of calls daily, and consistently met or exceeded service level objectives.
• Trained up to 50 existing staff on banking and American Express products and services. During peak call periods, telephone center staff experienced slow response times and our clients experienced longer waits in call.
• Spearheaded the effort to implement an enhanced check ordering system by collaborating with the Information Technology (IT) department to design, test, and rollout the system. Results: new system improved the quality.