Christine Kwok Email & Phone Number

Los Angeles County, California, United States

• Ensure all DCPs from clients meet IMAX standards, overseeing quality assurance of all assets.
• Manage the organization and archiving of feature films throughout the year.
• Develop and maintain documentation to facilitate successful quality checks of DCPs before shipping.
• Collaborate with team members to innovate and expedite production processes.
• Implement new methods into the IMAX Features Post Production training handbook.
• Lead review sessions and coordinate potential partnerships and sponsorships with clients.

Brea, California, United States

• Maintains accountability for processing finished goods and service parts while fostering meaningful relationships with customers and internal teammates alike.
• Communicates with peers about the status of assigned inventory tasks while promoting awareness of inventory performance.
• Maintains Apple’s visual standards by stocking the shelves while promoting seamless customer experiences; and ensures there are zero discrepancies.
• Utilizes communication and training resources to stay up to date with inventory changes while following all health and safety guidelines.

Costa Mesa, California, United States

• Promoted from seasonal to full-time after six months due to exceptional customer service, showcasing the ability to educate customers about products and services.
• Fielded customer questions and made recommendations to customers to ensure satisfaction.
• Assisted with merchandising resets to maintain Apple’s visual standards.
• Spearheaded and resolved customer inquiries or concerns proactively while steadfastly demonstrating attentiveness and professionalism.
• Provided training to new Sales Specialists to prepare them to deliver exceptional customer service.

Anaheim, California, United States

• Began my journey with the company in 2015 as a Food Service Worker following high school, and advanced into multiple positions, culminating in Jungle Cruise Lead in 2018.
• Managed the day-to-day operations of The World Famous Jungle Cruise while upholding guests’ expectations.
• Provided training and coaching to fellow cast members while serving as a role model and leading by example.

Anaheim, California, United States

• Empowered teammates by training and coaching them on what to expect as a Skipper on the Jungle Cruise, acclimating them to Disney protocols and standards.

Anaheim, California, United States

• Championed and improved the guest experience by leading land tours and retelling stories to bring Adventureland to life, as a Lead Facilitator.

Anaheim, California, United States

• Delivered world-class experiences to a diverse range of customers while operating the Jungle Cruise ride safely at all times.
• Leveraged multitasking and leadership skills to operate the boat while providing excellent entertainment to guests.

Anaheim, California, United States

• Promoted to Indiana Jones Ride Operator after 12 months to safely and efficiently operate the attraction across the Disneyland Resort.
• Enabled guests to enjoy their visit to the park by keeping their health and safety at the forefront at all times.

Anaheim, California, United States

• Garnered first-hand experience in a customer-centric environment as a Food Service Worker at Disneyland Resort.
• Acquired skills in both front- and back-of-house operations while ensuring the utmost in food safety and customer service at all times.

Bachelor Of Science - Bs, Sustainability Management

Education record