Christine Nguyen Email & Phone Number

San Jose, California

Fremont, California

• Provided support and assistance to other team members to achieve departmental and clinic goals.• Supported VMF's effort to comply with HIPAA, confidentiality and security requirements.• Established and maintained effective working relations with team members and with other departments to achieve departmental and Branch goals.• Followed Standards for Service Excellence for Verity Medical Foundation.• Scheduled patients for office visits, procedures, surgeries, and exams by using the company computer systems, making sure all pertinent information is obtained.• Maintained the physicians’ schedules as directed by Branch Manager, including meetings, procedures, surgeries, physician time off, and other commitments to ensure smooth patient flow.• Routed non-appointment calls to the appropriate department or person according to established procedure. Takes messages according to established procedure.• Requested exam reports from outside entities.• Assisted in ensuring that medical records are available and prepared for scheduled appointments.• Distributed and explained materials and preparations to patients.• Worked closely with physician, technicians, technologists, nurses, and medical assistants to schedule procedures, exams, and surgeries for patients.• Obtained requisitions and authorizations. • Maintained a clean, organized, and well-stocked work area.• Took charges and closed out patient charges in accordance to their insurance plan.• Knowledge in different types of insurances and their requirements.

Public Relations, Advertising, And Applied Communication

Public Relations, Advertising, And Applied Communication