Christine Tobolski Email & Phone Number

• Developed, interpreted, and administered student academic programs for the department with full functional responsibility and authority for planning, directing, and evaluating all aspects of the student services programs.• Recruited, hired, and supervised staff of six, including two graduate advisors, two undergraduate advisors, one curriculum analyst, and one front office coordinator.• Assisted and advised Department Manager, Chair, and Vice Chairs for both Graduate and Undergraduate Affairs, on student needs and trends, and potential impacts of changes in campus policies and procedures.• Identified and referred for resolution intricate student grievances about complex grade dispute issues, alleged discrimination, and personal crises; provide advice to faculty leadership and instructors about issues concerning grades, disability accommodations, suspected academic misconduct, and other procedural/policy matters.• Established and implemented advising and front office best practices utilizing business process improvement strategies and systems-based solutions.

Berkeley, Ca

• Advised current and prospective students on the Society & Environment major and Geographic Information Science & Technology minor.• Utilized high-touch advising techniques to identify and support students with potential academic issues, recommending appropriate courses of action by the college when necessary.• Interpreted and applied departmental, college, and University-wide policies and regulations.• Assisted in the coordination and implementation of college-wide student services, enrichment activities, and outreach efforts.• Recruited, hired, and trained office support staff, including one full-time FTE and two part-time work-study positions.• Oversaw the work of scheduling team, helping strategize enrollment and curriculum planning for more than 90 undergraduate courses hosted by four departments each semester.• Administered an annual budget of $120,000 that supports faculty and undergraduates conducting research.• Led college-wide junior transfer admissions review process, serving as liaison between the college and the Office of Undergraduate Admissions.

Berkeley, Ca

• Supervised staff of 10 including seven other academic advisors, one administrative assistant, and two part-time work-study positions, coordinating training for one newly hired academic advisor/scheduler.• Assisted and advised Associate Dean, Dean, and faculty Chairs on undergraduate needs and trends, and potential impacts of changes in campus policies and procedures.• Developed relevant relationships in units across campus, including in other schools and colleges, the Office of the Registrar, the Office of Undergraduate Admissions, and the new Student Information Systems team.• Served as a subject matter expert in Student Information Systems working groups.• Led college-wide review committee that adjudicates requests for exceptions to college policies and deadlines.

• Served as executive assistant for 2+ Solution Provider companies during three-day GTRA Council Meetings twice a year.• Ensured Solution Providers held contracted business meetings with scheduled government executives. • Assisted with set-up, registration, speaker introductions, and other event logistics as needed.

Berkeley, Ca

• Served as liaison between college and more than 1,800 current and prospective students, faculty, staff, and the general public through online and traditional communication efforts.• Performed general administrative functions including reception, filing, data entry, scheduling, and purchasing. • Assisted in the coordination and implementation of college-wide student services, programs, and initiatives. • Resolved routine and non-routine situations drawing upon knowledge of established policies and regulations. • Provided general advising on college and university-wide policies, procedures, and requirements.

Greater Salt Lake City Area

• Served as liaison between center and more than 3,500 University of Utah students, alumni, advisory board members, donors, faculty, staff, and on & off campus partners through online and traditional communication efforts. • Provided training, direction, and support to more than 70 students serving in volunteer leadership positions. • Coordinated special events including arranging facilities, food, speakers, partnerships, and sponsorships.

Greater Salt Lake City Area

• Established and oversaw administrative matters related to center’s first-ever alumni program. • Acted as main point-of-contact with 1,200 alumni of the center through online and traditional communication efforts. • Developed and implemented short-term strategic plan for program.

Greater Salt Lake City Area

• Oversaw telephone fundraising program that raised more than $450,000 in pledges annually. • Resolved the administrative and technical challenges of 35 annual projects. • Recruited, trained, and retained staff of more than 25 paid student employees.

Greater Salt Lake City Area

• Raised pledges of up to $500 from alumni and friends via telephone. • Supervised evening and weekend shifts with up to 12 callers each shift. • Monitored and evaluated caller performance weekly.

Bs, Geography, Environmental Studies

Education record

Education record