Christin (Chrissy) Fimiani Email & Phone Number

Wilmington, North Carolina, United States

• Assists in supervising both Admissions/Ticket Windows and Gift Shop staff.• Acts as Duty Supervisor on a rotating weekend schedule, assuming full responsibility of museum and store operations in coordination with Maintenance staff on-site.• Provides front line customer service to all visitors by greeting the public, providing Battleship and local tourism information, processing ticket, program, and membership sales.• Accurately processes credit card transactions, completes and reconciles daily paperwork including donation percentages and gift shop sales.• Responsible for credit card transactions and phone sales, addressing complaints, special requests, and all guest inquiries for groups and individuals.• Prioritize guest safety and security at all times.• Assists with the supervision of 10 temporary employees, including scheduling, assigning projects and keeping them up to date on any policy changes or procedures.• Responsible for maintaining inventory and stock log for Gift Shop, in addition to pricing and counting received stock.• Maintains Gift Shop and Admissions area, keeping them clean and clutter free, and updating any administrative needs (i.e. procedure books, stocking receipt/sticker paper)• Coordinates with other supervisors and Gift Shop Manager to promote and encourage sales growth and visitation to meet our goals

Kure Beach, Nc

• Provides front line customer service to all visitors by greeting the public, providing aquarium information, and processing ticket, program, and membership sales.• Accurately processes cash transactions and cash management, completes and reconciles daily paperwork including cash receipt journals, daily statistical reports and daily cash balance sheets.• Responsible for credit card transactions and online sales, addressing complaints, special requests, and all guest inquiries for groups and individuals.• Assists with the supervision of 6-8 temporary employees and volunteers, including outdoor summer exhibit during peak season.

Wilmington, North Carolina Area

Wilmington, North Carolina, United States

• Assists with creating digital copies of diary entries from former crew

Wilmington, North Carolina Area

• Gave 2-3 hour tours to guests, involving multiple levels of WWII-era battleship, extensive historical knowledge of campaigns and ship operation, and answered questions for ship visitors.• Volunteered for Battleship 101 days during which volunteers were stationed throughout parts of the ship to provide more in-depth knowledge for guests. Was stationed primarily in sleeping quarters on 2nd deck as well as on main deck by torpedo strike area.

Wilmington, North Carolina Area

• Managed front end operations including admission + gift shop sales, restocking, inventory, and opening/closing procedures.• Cleaned exteriors of exhibits and ensured all displays were properly functioning.• Assisted with exhibit design + display.

Clifton, Nj

• Trained in pet care and nutrition through the University of California Davis Extension School• Conducts daily operations of store, handles phone calls from customers, assists customers with purchases, provides pet food nutrition and supplies expertise to customers looking for alternatives• Assists customers in finding solutions for health concerns, illness or other issues in their pets• Cleans and maintains dog wash area (including laundry)• Handles receiving shipment orders (including specialized orders of bakery items, frozen raw food, and live fish), restocks and cleans store as needed.

Morristown, New Jersey

• Assisted with calendar listings for museum events• Helped in various areas of museum including collections• Researched information for upcoming events and marketing strategies.

Clifton, Nj

• Helped to design and create new website• Handled product photography (including stacks of fabric, napkins, tablerunners, table cloths, and staged photoshoots)• Updated social media accounts (Facebook, Twitter and Instagram) with create product ideas• Created e-mail newsletter service via MailChimp.

Mahwah, New Jersey

• Photographed collections and created documentation for classification of artifacts.• Transferred collections information to Past Perfect software.

Garryowen, Montana

• Conducted background research and created informative labels for artifacts in the museum• Assisted in acquisition of new objects and helped create displays• Assisted in drafting press releases• Organized Elizabeth Bacon Custer Manuscript Collection (handling photographic and paper documentation)• Opened/closed museum daily, operated museum and gift shop front desks (including handling admission, assisting visitors with questions, and providing brief history of battlefield location)• Recorded visitor log through Access database• Assisted with online shipping orders• Created weekly blog/Facebook posts throughout duration of internship.

West Orange, New Jersey

• Created weekly lesson plans for students in Grades 4-8 involving wildlife and conservation• Handled small animal demonstrations (including small alligator, snakes, kestrel, hedgehog, owls, tawny frogmouth, and ferrets)• Led behind-the-scenes activities and crafts with campers• Maintained order and safety among campers inside education area as well as throughout the zoo.

History, American History (United States), Minor In Anthropology

Activities and Societies: History Club, National Society of Leadership and Success, American Historical Association

Wildlife Conservation