Chris Tingzon, Mba, Pmi-Acp Email & Phone Number

Texas, United States

Academic Coach for Graduate/Master's Degree Level Business Programs.Lamar University for M.B.A. Concentration in Management Information Systems. Courses Handled: Principles of MIS, Enterprise Resource Planning (ERP) Systems, Customer Relationship Management (CRM), Data Analytics, Statistics, Data Mining and Predictive Analysis, Enterprise Resource Planning (ERP) Systems E-Commerce.

Dallas/Fort Worth Area

Triage/Prioritize/Resolve support cases on hardware issues. Accomplished via an effective work collaboration with the Local Site Support teams globally and Vendor RMAs to ensure the overall health/integrity of the Cloud servers are always maintained.Liaise/Initiate coordination and execution of break-fix operations utilizing remote hands-on support in correspondence with Local Site Support teams.

Dallas/Fort Worth Area

The Program Manager for Operations Preparedness supporting Verizon Cloud Platform Data Center locations globally performing scope validation process and operational transfer. Performs cross-functional engagements within the VCP organization. Initiates and monitors the acceptance timelines in the integration of new regions into operations and report on what’s coming to the Hardware Operations group for hardware support operational preparedness. The Agile Project Manager engages at a… Show more The Program Manager for Operations Preparedness supporting Verizon Cloud Platform Data Center locations globally performing scope validation process and operational transfer. Performs cross-functional engagements within the VCP organization. Initiates and monitors the acceptance timelines in the integration of new regions into operations and report on what’s coming to the Hardware Operations group for hardware support operational preparedness. The Agile Project Manager engages at a program level across all agile teams to clear roadblocks and impediments. Provide hands-on project management, cross-functional coordination, manage release schedules, milestones, stakeholders and inter/intra team communications. Vendor Management project handle on all types of equipment relating to a variety of vendors managed within the cloud platform. In-charge of Asset Management that provides visual and actionable information on hardware inventory, Vendor SLA, Asset Transfer Entitlement, and accurate location information in vendor support databases that serves cost management processes.Operational Management Support: Work closely with the Hardware Operations group helping to identify service issues and solutions. Determine and write procedures serving on-site engagement process for support, reporting of operation “hands & feet” SLAs established globally. Review operations processes and propose improvements to support workflow requirements. Execute operational service level agreements/objectives by partnering with data centers, systems operational decision support organizations.Hardware Engineering: Verify cabinet build types, specs and cabling matrix connectivity for all equipment as installed in accordance with architecture specification. Triage/prioritize hardware issues and work collaboratively with System Operations to ensure the overall health/integrity of the cloud platform is maintained at all times.Create/improve processes and determine what makes sense overall. Show less

Frisco, Tx

Detail Equipment Engineer, Engineering Manager, and Project Manager for Engineering Furnish & Install (EF&I) services for Central Offices and Data Center projects.Began my career as a SONET Engineer and promoted to Senior Engineer in 2007. Took leadership roles in developing equipment engineering and project management in support of the company’s business needs and customer requirements.Written accurate equipment and installation detail design specification engineering, drawings… Show more Detail Equipment Engineer, Engineering Manager, and Project Manager for Engineering Furnish & Install (EF&I) services for Central Offices and Data Center projects.Began my career as a SONET Engineer and promoted to Senior Engineer in 2007. Took leadership roles in developing equipment engineering and project management in support of the company’s business needs and customer requirements.Written accurate equipment and installation detail design specification engineering, drawings and documentation. Provided leadership to the team on technical issues and trained engineers for higher productivity.Managed the engineering team with responsibility for detailed design engineering and vendor management for Central Office and Data Center based applications.Directed projects to engineer, set schedules, monitored cost control and ensured completion of project assignments to detail responsibilities related to engineering and material scoping.The Program Manager responsible for all aspects and phases of blended agile-waterfall project management, including close coordination with SME engineers, project stakeholders, and installation managers to keep projects on track and in compliance with the customer’s operations, method of procedures, and technical practices. Supported all implementation progress to ensure that engineering quality and installation standards are met. Show less

Project Manager for Globe Tel GSM Wireless Network nationwide rollout with effective cost management. The US$110M project scopes to upgrade and develop the GSM Network in the Philippines. Developed project plans, process documentation, schedules, and weekly executive program presentations. Directed the following departments; Technical Management, Systems Engineering, Network & RF Optimization Engineering, Logistics, Project Planners, and Subcontractor Administration. Coordinated with Project… Show more Project Manager for Globe Tel GSM Wireless Network nationwide rollout with effective cost management. The US$110M project scopes to upgrade and develop the GSM Network in the Philippines. Developed project plans, process documentation, schedules, and weekly executive program presentations. Directed the following departments; Technical Management, Systems Engineering, Network & RF Optimization Engineering, Logistics, Project Planners, and Subcontractor Administration. Coordinated with Project Steering Committee and Sponsor to ensure that information is in line with project objectives. Managed the closure of projects by securing customer final acceptance. Show less

Nec Networks & System Integration Corporation

Began career as a Design Engineer, promoted to Installation Engineering Supervisor and ended as a Project Manager for Switching Network Department. Performed implementation management for Digital Network Switching and DC Power Systems in various in-country and out-of-country projects. Interacted frequently with international NEC entities and end customers on global equipment deployments. Engineering Supervisor, Installation & Test (Jul 1995 – Aug 1997):Performed installation… Show more Began career as a Design Engineer, promoted to Installation Engineering Supervisor and ended as a Project Manager for Switching Network Department. Performed implementation management for Digital Network Switching and DC Power Systems in various in-country and out-of-country projects. Interacted frequently with international NEC entities and end customers on global equipment deployments. Engineering Supervisor, Installation & Test (Jul 1995 – Aug 1997):Performed installation supervision, integration, and turn-up. Conferred with engineers, customers, and vendors to discuss existing and potential engineering projects. Analyzed system requirements, capacity, cost, and customer need to determine the feasibility of a project and develop a system plan. Developed and performed operational, maintenance, testing procedures for equipment and systems.Design Engineer (Jun 1993 – Jun 1995):Performed detail equipment and design engineering, and responsible for drawings and specifications for construction, relocation, and installation of equipment for NEC’s NEAX 61 digital switching systems. Provided technical support and instruction to staff or customers regarding equipment standards, assisting with specific in-service engineering. Show less

Performed overall supervision of semi-conductor assembly from production line, process engineering, and to quality assurance.

Quarry Bay, Hk

Overall supervision in the preparation of design and feasibility studies of building automation security, cabling structure design, central station monitoring, and control applications.

Executive Education, Master Negotiations And Certificate In Management

Master Of Business Administration - Mba, Management Information Systems, General, Gpa 4.0 Honor Roll

Certification, Pmi Agile Certified Practitioner (Pmi-Acp)

Master Of Science - Ms, Electronics Engineering

Bachelor Of Science (Bs), Electronics And Communications Engineering

University of the City of Manila (English Translation)

Project Management, Project Management