Christin Light, Lxd ✨✨ Email & Phone Number

Minneapolis, MN, US

• As founder and principal consultant: I design, develop and teach bespoke learning solutions for a diverse global client base spanning social media, music, STEM, healthcare, and NGOs.
• Designs and develops bespoke e-learning courses, workshops, tutorials, assessments, and learning paths for 40+ organizations worldwide, consistently achieving an average client satisfaction rating of 4.9/5 and learner.
• Creates LXD deliverables, including learning needs assessments, content creation, design documents, storyboards, prototypes, and evaluation plans, ensuring alignment with learning objectives and business goals.
• Manages an annual training budget of $500K consistently delivering projects 17% under budget and 5% ahead of schedule while maximizing ROI for clients.
• Leverages data analytics and learner feedback to continuously optimize and improve learning experiences, resulting in a 33% increase in course completion rates, 29% improvement in learner satisfaction scores, and 42%.
• Partner with stakeholders to create user-centric design documents and evaluation plans, resulting in 30% increase in user satisfaction scores

--Designs and delivers engaging, inclusive, and culturally responsive learning experiences that encourage neurodivergent professionals to thrive as leaders--Collaborates with Maya community leaders and local cooperatives to teach cultural classes such as weaving, natural plant dyes, and cooking--Facilitates workshops and activities that explore the unique.

• For my sabbatical I've been focused on:
• Month long road trip across western USA to visit friends.
• Facilitating formation of a Maya-led NGO supporting the preservation and distribution of local / ancestral foods.
• Business & technology mentor for Maya women's weaving cooperative.
• Learning Spanish, Tzutijil Mayan and backstrap weaving.
• Mentor for several queer youth.

Bloomington, Minnesota, US

• Led six workgroups, acts as a consultant, subject matter expert (SME), and process improvement project manager.
• Developed and delivered virtual workshops on Excel, Power BI, and SharePoint, boosting users' data competencies by 41% and reducing reporting time by 20%.
• Oversaw thousands of data features: As the data product owner, managed, ranked, and prioritized these features in Jira, ServiceNow etc, resulting in a 36% enhancement in team efficacy, streamlining processes and.
• Served as SQL developer and database Subject Matter Expert (SME): Integral member of an Agile data warehouse Scrum team, ensuring operational integrity and efficiency, leading to a 30% reduction in processing time and.
• Contributed significantly to Sales RFPs: Played a pivotal role in generating over $1B in annual revenue through comprehensive contributions to Sales Request for Proposals (RFPs), aligning proposals with client needs.

Bloomington, Minnesota, US

• Crafted data visualizations and dashboards: Produced compelling visual representations in Excel, Tableau, and Power BI, providing senior management with informative insights into metrics, objectives, and performance.
• Optimized merger & acquisition workflow: Documented and streamlined workflow processes, deploying Lean and Six Sigma techniques for a database automation that saved an average of 24 work hours per merger, ensuring.

Minnetonka, MN, US

• Implemented SharePoint wiki structure for technical documentation: Enhanced departmental documentation by migrating to a multi-user living document format, resulting in a 40% reduction in information retrieval time and.
• Developed VBA macros to streamline provider reimbursement setup: Automated reimbursement processes across claims division, resulting in a 33% boost in team productivity and an annual cost savings of $100,000 through.
• Resolved and documented 1050+ complex provider reimbursement issues: Maintained a 100% adherence to turnaround times, fostering strong relationships with internal and external stakeholders. Documented solutions.

• Instructed English to 500+ adult international students annually: Focused on rapid vocabulary acquisition strategies, resulting in an average vocabulary expansion of 4300+ words per student within a semester.
• Facilitated advanced composition workshops: Guided students in developing sophisticated writing skills, leading to a 25% improvement in essay quality and a 38% increase in overall writing proficiency.
• Delivered comprehensive grammar lessons: Implemented targeted grammar sessions resulting in a 33% enhancement in grammatical accuracy and a measurable boost in students' confidence in language usage.

Madison, WI, US

• Negotiated and finalized 300+ facility, clinic & ancillary agreements: Achieved an average rate reduction of 16%, resulting in annual savings exceeding $5 million.Resolved and deescalated over 1200 provider issues:
• Led cross-departmental collaboration efforts, resulting in a 30% decrease in resolution time and a 27% improvement in provider satisfaction scores.
• Maintained and audited contractual language and templates: Ensured compliance with State & Federal regulations for 950+ agreements. Collaborated with Government Programs, resulting in the identification and integration.

Minneapolis, MN, US

-Analyzed network accessibility for Office of Inspector General (OIG), Minnesota Department of Health (MDH), Centers for Medicare & Medicaid Services (CMS), Minnesota Department of Human Services (DHS), Wisconsin Office of the Commissioner of Insurance (OCI) and internal audits, expansion applications, reprocurements and request for proposals.

Education record

Spanish Certificate, Spanish