• Experienced Technical & Applications Manager, focused on building success in mass spectrometry• Responsible for LCMS customer experience, focused on elevating UK support• Executive Officer - British Mass Spectrometry Society (Special Interest Group coordinator)Current Role:- Providing excellent technical & applications support from the LCMS team directly and via Zendesk.- Organising scientific events & conferences from booth design to scientific focus and presence.- Leading pre-sales support for LCMS - including proposals, demonstrations and presentations- Leading post-sales support for LCMS - including training, applications support and troubleshooting- Market support for focused campaigns, including Clinical, EFS and academia. - Internal sales team training & scientific support for mass spectrometry.- Expanding our brand network through social media.Previous roles:o (2008) From academia researcher to commercial mass spectrometry with Shimadzu Corporation. Roles including mass spectrometry application scientist, technical specialist, to leading the LCMS team as UK Technical Manager.o (2006) Developing Biological Mass Spectrometry and Metabolomics methods with Jules Griffin, focused on LCMS methodology for metabolomic analysis.o (2005) Post-doctoral research at the University of Cambridge in protein production for X-ray crystallography with Ben Luisi.o (2004) PhD in structural enzymology from the University of Cambridge, working with Richard Perham (focused on the inter-domain regions in the pyruvate dehydrogenase complex). Focused on protein complex formation with structural and enzymatic characterisation of these recombinant proteins.o (2001) Undergraduate experience of protein engineering, at Imperial College London and with Pfizer Global Research & Development.