Christopher Tobin Email & Phone Number

Bristol, England, United Kingdom

• In this role, my responsibilities include:
• Undertaking in depth due diligence reviews of private and business customers following company policies and procedures.
• Drafting clear, professional, and amiable outreach to customers.
• Ensuring customer information is kept accurate and up to date.
• Working within set SLAs and always striving to work smarter and more efficiently to meet KPIs.
• Clear communication with other co-workers to share information, to raise any issues, and to ask questions so that I can make well-informed decisions.

Cornwall, England, United Kingdom

Experience teaching English to international students through an online language learning platform. This work included one-to-one conversation classes, general English classes (e.g., language skills, grammar, and vocabulary), and exam preparation classes. The exam preparation classes included helping prepare students to sit the IELTS exam.Day-to-day tasks.

Les Allues, Auvergne-Rhône-Alpes, France

Experience working in the restaurant at Jacks Bar, a popular après-ski bar in Méribel. Tasks included:-Carrying out a broad range of food preparation for the restaurant service.-Preparing main courses, sides and desserts as part of the restaurant service, as part of a team and independently.-Running a breakfast service and assisting with further catering.

Bristol, England, United Kingdom

A contract position through Hazell Carr agency on a project for M&S Bank focused on complaints handling. Due to my accuracy and productivity, I was promoted to the Quality Assurance team who perform internal auditing.In this role, my duties included: Demonstrating attention to detail when auditing complaints ensuring that the appropriate procedures have.

Master Of Science - Ms, Public Policy, Distinction

Dissertation titled ‘Exploring Generational Differences in Attitudes towards the Fairness and Effectiveness of a Frequent Flyer Levy’

Bachelor Of Arts - Ba, French And Spanish, 2:1