Christoffer H. Email & Phone Number

Copenhagen, Capital Region Of Denmark, Denmark

I assist organisations with project management, change management, and process optimisation. I work closely with decision-makers to ensure success and results by engaging with the organization's data, operations, and culture.Latest assignments:- Spearheading telephony migration project for a Danish company acquired by a Dutchconcern. The project involved switching supplier and porting numbers internationally.Responsibilities included comprehensive documentation, regular stakeholder updates, implementation planning, and successful execution of the new system.- Provided technical and legal consulting services to a drone company.- Delivered strategic consulting and developed SOPs for a media company, with a focus on customer acquisition, pricing standardisation, and operational efficiency.

København, Hovedstaden, Danmark

Manager for two teams responsible for a centralised booking function and a pro-active sales team. My key focus areas were optimizing existing systems for efficiency and the introduction of new ones, all while fostering a supportive company culture and widespread organizational backing.Achievements:- Enhanced the online booking system, reducing manual intervention by 70% without compromising on service delivery.- Elevated phone response rates by 12% across all service workshops, through strong stakeholder management.- Successfully revitalized the department, achieving significant improvements in response rates and reduction in customer waiting times.- Attained departmental objectives, contributing to the achievement of company-wide bonus targets.- Achieved a 100% score in team collaboration, underscoring exceptional team management and cooperative skills.

Originally a temporary role, my position as Leasing Administrator became permanent following a transformative contribution to the department. My work was characterized by a strategic reevaluation of processes and an emphasis on enhancing customer loyalty.Achievements:- 400% growth in fleet size within three years.- Spearheaded efforts that resulted in a revenue increase of over 5 million DKK in a single year, positively impacting the performance of related departments.- Altered the internal perception towards a more favorable view of the department's performance through strategic change management.

In this position, I was responsible for guiding and nurturing a team of student assistants. My leadership was focused on fostering motivation, personal growth, and achieving results.Achievements:- Initiated and developed programs to better integrate the student team within the organization.- Partnered with the Danish importer to spearhead marketing campaigns, including 'City Escapes' and participation in Copenhagen Fashion Week, enhancing brand visibility and engagement.

København, Region Hovedstaden, Danmark

I established and ran a start-up focusing on Commercial video production. We later added a second company focusing on narrative movies. I was responsible for legal work, IT, sales, reporting and producing.Achievements:- Annual revenue of + 1mio. DKK in second financial year.- Collaborated with brands like Sony Music, Danish Shipping, Municipalities, Porsche and Roskilde Festival.- Produced a short film in Iceland with a budget of more than ½ mio. DKK.

Rødovre

Hd 2. Del, Organisation Og Ledelse, Gpa: 8.25 // Afgangsprojekt: 12

Hd 1. Del, Afsluttende Projekt = 10

Teknologi/Design

Activities and Societies: Festudvalget