Chief Information Officer
Current
Feb 2024 - Present
AeroLeads people directory · profile
Chris Nielsen Email & Phone Number
Chief Information Officer at Troon
at
Troon
2 work emails found
@axon.com
2 phones found area 469
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Chief Information Officer at Troon
Location
Scottsdale, Arizona, United States
Who is Chris Nielsen? Overview
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Quick answer
Chris Nielsen is listed as Chief Information Officer at Troon at Troon, based in Scottsdale, Arizona, United States. AeroLeads shows a work email signal at axon.com, phone signal with area code 469, and a matched LinkedIn profile for Chris Nielsen.
Chris Nielsen previously worked as Chief Information Officer at Troon and Executive Advisory Board at Arizona State University - W. P. Carey School Of Business. Chris Nielsen holds Mba, Health Sector Management from Duke University - The Fuqua School Of Business.
Company email context
Email format at Troon
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{first_initial}{last}@axon.com
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Profile bio
About Chris Nielsen
Chris Nielsen is a Chief Information Officer at Troon at Troon. He possess expertise in windows, enterprise software, cerner, itil, unix and 10 more skills. Colleagues describe him as "After making my fair share of hiring mistakes over the past two and a half decades, I've developed an understanding of how talent management works from a hiring executive's perspective: your resume gets gets you in the door. Your personality gets you the job. Keeping it requires performance - because in the end, well, nothing else matters. Chris came to me many years ago on the recommendation of a good friend and IT executive peer within CVS. His resume read (reads) like a dream: Iowa for his undergraduate study, then the prestigious Duke University for his MBA (nearly always ranked in the top five for such programs nationally). So that got him in the door. His interview was superb. My goal in these is to find out, as quickly as I can, if I can trust and rely on the candidate. I will always take a person I can 100% trust and rely on, even if they aren't quite there otherwise. Chris scored as high as anyone across the board and, even more importantly, I knew within an hour that I could trust him with anything or any situation, regardless of difficulty. His performance once aboard was spectacular. His transformed an area which was high on technical skill but lacking in leadership, business relationship management, and motivation. He is a person with impeccable integrity and brilliant at generating out of the box ideas for how to attack complex, multi-dimensional problems. I gave him one of my highest ratings after just our first year together. I have since moved on from CVS, and after losing touch for a brief period, I know that Chris has done the same. I know that leaders like him are indeed rare; I am on the look out for them every day. I recommend Chris with the strongest of endorsements. He has a maturity and executive presence that is hard to find and even harder to retain. Hire him, assign him to your most challenging IT leadership role, and then count on the transformation to occur.", "Innovative leader with strong business sense and servant leadership. I have seen Chris disect problems and create very clever solutions using technology. You combine his problem-solving ability with his experience managing and motivating people, and you have a very unique combination that is hard to find. I'd be happy to provide more details and examples.", and "Chris is recognized as one of true pioneers and a highly respected manager within the HSG group at Perot Systems. He played an instrumental role in the growth and success of the C3 group and served as a mentor to myself and many others within our team. What makes Chris a rare talent is that he has excellent leadership and communication skills to go along w/ a technical background which will make him successful in any leadership/technical role."
Listed skills include Windows, Enterprise Software, Cerner, Itil, and 11 others.
Current workplace
Chris Nielsen's current company
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11 roles
Chris Nielsen work experience
A career timeline built from the work history available for this profile.
Executive Advisory Board
Current
Mar 2022 - Present
Vp, Digital Cx
Dec 2021 - Jan 2024
Sr Director, Cx, It And Analytics
Senior leader of IT Service Delivery, Service Management, Business Intelligence (BI) and Customer Experience (CX) functions across a rapidly growing technology company. Chartered with transforming data into knowledge and developing data-driven decision-making capabilities across the entire business and IT. Additionally, responsible for the company’s customer digital transformation, NPS, IT department budget, goal planning, communications and reporting.• Leading a CX Council to drive improvements in company NPS with analytics, customer journey maps and digital transformation.• Leveraging Salesforce Community, Service Cloud and B2B Commerce as a customer engagement hub to provide customer self-service for management of cases, knowledge, user forums, account/invoice management and more.• Building a modern data hub consisting of data lake and traditional columnstore data warehouse on the Microsoft Azure Analytics technology stack.• ServiceNow ITSM and ITIL practices for incident, service catalog, change, problem and configuration management.• Providing significant annual OPEX savings through a software portfolio rationalization and renegotiation of contracts in addition to process automation.Promoted Axon’s IT department into a nationally recognized 100 Best Places to Work in IT by Computerworld.
Oct 2017 - Dec 2021
Regional It Leader / Cio - Az Hospital Markets
Provided operational and strategic IT leadership for 9 large hospitals located across greater Phoenix and Tucson. Accountable for services performed by local, remote and outsourced IT resources in alignment with priorities of all the hospital leadership teams. Implemented initiatives, sustaining processes and councils to effectively maximize and concurrently reduce a large operating budget.• Identified and executed on significant annual OPEX savings through renegotiations of service contracts and lower IT labor demand.• Voted in as board member of Health Current (Arizona State Health Information Exchange) to strategize on data sharing governance and use cases with other Arizona healthcare IT executives.• Instituted an IT acceleration committee and PMO to put explicit focus on internal IT improvement initiatives, resulting in many improved processes and strategic decisions.• Formed partnerships with other aligned organizations (Health Information Exchanges, ACOs, health plans) to leverage their rich databases to improve hospital business development decisions and improve the continuity of care for our patients.
Nov 2016 - Oct 2017
Director, It Systems
Led a large team accountable for company-wide Windows Server infrastructure and virtualization platforms in addition to the enterprise suite of messaging and collaboration applications. Previously led production IT operations for Specialty and Mail Order Pharmacy systems.
Nov 2013 - Nov 2016
Sr Manager - Healthcare / Cerner Practice Group
Managed team of 250+ associates providing a comprehensive set of services including clinical service desk, level 2 application support, and technical services. Established Center of Excellence to provide a standardized, consistent, and continually improving capability for first-class EMR support.
Feb 2011 - Nov 2013
Sr. Manager Applications
Cerner applications practice leader supporting several hospital provider accounts.
Sep 2009 - Feb 2011
Manager - Cerner Infrastructure Support And Implementation (C3 Group)
Jan 2006 - Aug 2009
Cerner System Administrator And Oracle Dba
Provided and lead the Unix and Oracle database administration for the Cerner system at a large client healthcare account. Promoted shortly thereafter to architect and build a capability within the corporation to better manage Cerner system infrastructure.
Mar 2005 - Dec 2005
System Engineer
Architected, implemented, and supported enterprise 3-tier Cerner application systems running on terabyte OLTP and DSS Oracle databases hosted on clustered Unix systems.Produced support documentation and scripts (shell and SQL).Continuously troubleshot implementation and support issues in the Cerner application and supporting technology using a layered approach. Coordinated performance and functionality testing of system environments with functional teams to ensure readiness for production.Performed continuous upgrades and patches of Unix, databases, and applications to help keep systems available and supported.Formally led training classes of other Cerner SE associates and clients to share my breadth of knowledge and experience.
Jan 2003 - Mar 2005
2 education records
Chris Nielsen education
Mba, Health Sector Management
Duke University - The Fuqua School Of Business
Bba, Management Information Systems
The University Of Iowa Tippie College Of Business
FAQ
Frequently asked questions about Chris Nielsen
Quick answers generated from the profile data available on this page.
What company does Chris Nielsen work for?
Chris Nielsen works for Troon.
What is Chris Nielsen's role at Troon?
Chris Nielsen is listed as Chief Information Officer at Troon at Troon.
What is Chris Nielsen's email address?
AeroLeads has found 2 work email signals at @axon.com for Chris Nielsen at Troon.
What is Chris Nielsen's phone number?
AeroLeads has found 2 phone signal(s) with area code 469 for Chris Nielsen at Troon.
Where is Chris Nielsen based?
Chris Nielsen is based in Scottsdale, Arizona, United States while working with Troon.
What companies has Chris Nielsen worked for?
Chris Nielsen has worked for Troon, Arizona State University - W. P. Carey School Of Business, Axon, Tenet Healthcare, and Cvs Health.
How can I contact Chris Nielsen?
You can use AeroLeads to view verified contact signals for Chris Nielsen at Troon, including work email, phone, and LinkedIn data when available.
What schools did Chris Nielsen attend?
Chris Nielsen holds Mba, Health Sector Management from Duke University - The Fuqua School Of Business.
What skills is Chris Nielsen known for?
Chris Nielsen is listed with skills including Windows, Enterprise Software, Cerner, Itil, Unix, Sql, Cross Functional Team Leadership, and Leadership.
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