Please complete the CAPTCHA to continue
@benchmarkportal.com
✓
3 phones found area 216 and 440
✓
LinkedIn matched
A concise factual answer block for searchers comparing this professional profile.
Chris Tomsa is listed as Senior Consultant and Trainer at BenchmarkPortal at BenchmarkPortal, a company with 24 employees, based in Harrison, Ohio, United States. AeroLeads shows a work email signal at benchmarkportal.com, phone signal with area code 216, 440, and a matched LinkedIn profile for Chris Tomsa.
Chris Tomsa previously worked as Senior Consultant and Trainer at Benchmarkportal and Consultant and Music Arranger at Consultant And Music Arranger. Chris Tomsa studied at Case Western Reserve University.
This section adds company-level context without repeating Chris Tomsa's masked contact details.
AeroLeads found 1 current-domain work email signal for Chris Tomsa. Compare company email patterns before reaching out.
I’m a Certified Call Center Manager, consultant, and trainer to customer contact centers, and a former customer service executive with over 25 years’ experience developing and directing world-class customer service teams in two Fortune 500 organizations that were recognized with several prestigious awards for excellence in service. I also consult with nonprofit youth organizations to elevate organizational performance, and I am a adjudicator and music composer/arranger for competitive marching bands and drum corps.I am currently a Senior Consultant and Senior Trainer for BenchmarkPortal, the global leader in call center benchmarking, certification, training and consulting. Prior to BMP, I was an Assistant Vice President of Operations at Citibank, in charge of a team of agents handling branded credit card accounts. Prior to Citi, I was Director of Client Services for Hyatt Legal Plans, a MetLife Company, where I directed a 65 seat inbound call center operation that won 17 awards for service excellence, positioning Hyatt as a leader in customer service. In this role, I was instrumental in helping Hyatt grow from 12 customers in 1989 to over 2,000 and $240m in annual revenue.Colleagues know me as a creative thinker who can be trusted to have a global view while looking for a new approach. But I know that other’s opinions are critical to team success, so I never impose my ideas on others. Instead, I spend time listening and understanding the business and the audience before making recommendations. I can, and often do, work well alone, but I’m at my best collaborating with others in a team environment.For fun, I work with nonprofit musical youth organizations around the country teaching music students and consulting with their educational staff on teaching strategies in a team environment. I can be reached through this profile or by phone at 440-263-4784.
Listed skills include Customer Service, Teaching, Leadership, Training, and 16 others.
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
Santa Barbara, California Area
BenchmarkPortal is the global leader in Call Center Benchmarking, Call Center Certification, Call Center Training and Call Center Consulting. Since its beginnings in 1995 under Dr. Jon Anton and Prof. Richard Feinberg of Purdue University, BenchmarkPortal has grown with the contact center industry and now hosts the world’s largest call center metrics.
Berea OH
The pageantry arts have been Chris' passion for four decades as a performer, instructor, arranger and adjudicator. Chris has instructed and arranged for many of the world's finest drum and bugle corps including the Madison Scouts, Phantom Regiment, Glassmen, Colts, Capital Regiment and 27th Lancers. In his years at Madison, Chris mentored with DCI Hall of.
Sacramento, California Area
Erlanger, KY
Responsible for managing a team of agents in the servicing of Costco branded credit cards.
Dubuque, Iowa Area
Responsible for providing administrative support and direction in a telecommuting environment for a world-class competitive musical youth organization based out of Dubuque IA. My primary role is to provide strategic thinking and planning for the Dubuque based administrative team, as well as developing and executing on project level management activities.
Cleveland/Akron, Ohio Area
Director of Client Services with 18 years' experience directing and managing all aspects of an award-winning, 60 seat, world-class call center operation. Innovative, results-oriented leader with an entrepreneurial attitude, offering outstanding presentation, communication, and team building skills, and possessing a passion for delivering customer-centric.
Other employees you can reach at benchmarkportal.com. View company contacts for 24 employees →
Willie Reese-Jordan
Colleague at BenchmarkportalSanta Barbara County, California, United States, United States
View →
RC
Raul Caparida
Colleague at BenchmarkportalSan Diego, California, United States, United States
View →
AN
Amy Novak
Colleague at BenchmarkportalSterling Heights, Michigan, United States, United States
View →
DF
Debbie Frazier
Colleague at BenchmarkportalTipp City, Ohio, United States, United States
View →
BL
Benchmarkportal Llc
Colleague at BenchmarkportalSanta Barbara, California, United States, United States
View →
BW
Barbara Walker
Colleague at BenchmarkportalSt Paul, Minnesota, United States, United States
View →
DR
David Raia
Colleague at BenchmarkportalAurora, Illinois, United States, United States
View →
JH
Jr Hardenburgh
Colleague at BenchmarkportalDedham, Massachusetts, United States, United States
View →
KW
Kelly Wemmer
Colleague at BenchmarkportalNampa, Idaho, United States, United States
View →
CA
Chris Ablan
Colleague at BenchmarkportalSanta Maria, California, United States, United States
View →
Quick answers generated from the profile data available on this page.
Chris Tomsa works for BenchmarkPortal.
Chris Tomsa is listed as Senior Consultant and Trainer at BenchmarkPortal at BenchmarkPortal.
AeroLeads has found 1 work email signal at @benchmarkportal.com for Chris Tomsa at BenchmarkPortal.
AeroLeads has found 3 phone signal(s) with area code 216, 440 for Chris Tomsa at BenchmarkPortal.
Chris Tomsa is based in Harrison, Ohio, United States while working with BenchmarkPortal.
Chris Tomsa has worked for Benchmarkportal, Consultant And Music Arranger, Madison Scouts, Mandarins Of Sacramento, and Citi.
Chris Tomsa's colleagues at BenchmarkPortal include Willie Reese-Jordan, Raul Caparida, Amy Novak, Debbie Frazier, and Benchmarkportal Llc.
You can use AeroLeads to view verified contact signals for Chris Tomsa at BenchmarkPortal, including work email, phone, and LinkedIn data when available.
Chris Tomsa studied at Case Western Reserve University.
Chris Tomsa is listed with skills including Customer Service, Teaching, Leadership, Training, Public Speaking, Event Planning, Music, and Social Media.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contactsCheck these profiles if this is not the Chris Tomsa you were looking for.
