Sales Support Manager
CurrentComprehensive sales, operations and administrative support to the Sales Team and Sales Support team serving major retail chain customers and distributors. Liaison between the Sales Managers and Sales Support departments. Sales Support Department Management: • Managing the daily/weekly activities and duties of the Sales Support Administrative staff • Perform performance evaluations of Sales Support staff • Manage Product Launch process • Manage Project Launch processKey Accounts Support: • Ensures Vendor Forms, New Item Set up, & Customer Program Sheets are completed accurately and on time • Ensure and oversee that New Item Launch sheet is completed accurately and timely by each respective department in Company • Contact, coordinate and maintain consistent follow up with President, Operations Manager, Sales VP or Project Manager to present and quote programs Customer Relations • Monitor and update customer website tools • Retail Link • Partners on Line • Workbench • 1 Sync • Maintain Customer Item files for PMI and Delta Nova SUPERVISORY RESPONSIBILITIES: • Project Initiation • Definition and Planning: scope, work breakdown schedule, communication plan • Execution: status, tracking, quality • Performance & Control: communicate objectives, track performance • Project Close: project punchlist, reporting/delivering project • Carries out supervisory responsibilities for projects in accordance with the organization's policies and applicable laws