Christopher Oden Email & Phone Number

Austin, Texas, Us

Oracle Internal and external Oracle partner enablement course facilitation and development of industry-specific knowledge to position products with two different Oracle's Global Business Units HGBU & FBGBU. Continued empowerment of associates with a basic-to-advanced understanding of products and services. On-going development of in-person and online workshops with dynamic methodologies to execute customer presentations staged events, and internal teams required skills according to their job roles. Developed GLP and new Employee On-boarding program.Developed regional facilitators to offer courseware with all sales departments including reselling partners, renewals teams, sales operations, strategy, ISR, BDC, OD prime, consulting, and our cloud infrastructure groups.

Austin, Texas, Us

HGBU Hotels Pre-Sales North AmericaConsistently increase product sales by presenting Oracle hospitality application benefits and functionality to business, technical, and executive audiences for internal and customer pre-sales environments. Required traveling out of country on a monthly basis and to most Oracle regional offices and customer corporate offices.

Columbia, Maryland, Us

HGBU Food & Beverage Pre-Sales North AmericaConsistently increase product sales by presenting MICROS application benefits and functionality to business, technical, and executive audiences in a pre-sales environment. Sales efforts require traveling out of state on a monthly basis and to MICROS district offices and customer corporate offices.Developed a 90-day on-board plan and was responsible to on-board all new staff members within my region. This included the sales engineering team within the local offices within the region.

Los Angeles, Us

RES 3700 POS system roll out to all 1,210 hundred IHOP locations. Averaged 8-10 locations a week, accomplishing an on-time rollout of 4 years.

Assist in discovery sessions with customers by providing expert feedback and industry knowledge to the potential customer and represent Sable in Sales presentations and Trade showsNational Accounts associate, responsibilities included forecasting & budgeting the revenues & expenses of the department. This strategically entailed supervising & scheduling 15+ P.O.S. installers to setup & train customers & 20+ Hot Line technicians to support our hardware & software systemsProposed software and hardware recommendations to Senior Account Executives and the organizationCoordinated P.O.S. installations(averaged 30-35 live installations per monthDeveloped & co-authored documentation for user manuals and training guidesSecond level support to the Customer Support DepartmentMonthly travel to client locations worldwideDeveloped custom reports and programmed custom databases; and test systemsConfigured and installed interfaces and products on-site

Major, metropolitan, 4 star- Los Angles Hotel, which employed over 500 employees & has more than 450 rooms.Managed three food service operations: Riva (fine dining), Beach Cove & Hotel room service, included all POS systems on property.Participated in Lowes Food & Beverage Management program, in which, their M.I.T’s (Manager in Training) are introduced to all the outlets of the property (Banquets, Coffee Shop, Room Service, Casual Dining Room, & the Formal Dining Room).Gained various experience in multi-departmental relationships with Accounting, Catering, Housekeeping, & Room service by exercising communication & teamwork

Directed catering office, restaurant, lobby bar, room service and meeting/conference centersOrganized, produced and billed large scale catering events, theme parties, weddings, dances, fundraisers and corporate meeting space; increasing revenue generation through room rental, AV equipment rentals and additional food and liquor sales