Christoph Chen Email and Phone Number
Bridging advanced quality engineering with AI innovation at WITS, my role as a Test Engineer harnesses expertise in system integration testing and user acceptance testing. With proficiency in Python, Selenium, and UFT One, I've steered the automation of over 150 scripts, boosting testing efficiency and contributing to a significant reduction in manual effort.Embracing collaboration, our team has integrated quality engineering practices within the DevOps pipeline, which has been instrumental in achieving a 98% defect resolution rate. My commitment to continuous learning is underscored by obtaining the Microsoft Certified: Azure AI Fundamentals certification, which anchors my endeavor to excel in AI-infused testing landscapes.
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Software DeveloperWistron Its (Wits)Taipei City, Taiwan
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Test EngineerWits (Wistron Its) Oct 2023 - PresentTaiwanIn my role as a Test Engineer at WITS, I spearheaded the testing efforts for complex applications, ensuring seamless deployment and functionality. By automating test scripts and integrating QE practices into the DevOps pipeline, I significantly reduced manual testing time and enhanced the overall testing process. -
Test AnalystDbs Bank May 2022 - May 2023Taipei City, TaiwanIn my role as a Test Analyst at DBS Bank in Taipei City, Taiwan, I led a team of 4 in executing and validating 300+ test cases for the Bank Core System Consolidation and Upgrade project. By designing and implementing test cases, I achieved a 10% reduction in defect leakage through detailed manual testing and documentation. Additionally, I collaborated in requirement analysis meetings, improving clarity by 25% to ensure project alignment with business needs. -
Quality Assurance And Accounts CoordinatorAtlantic Sea Cucumber Ltd. Jan 2020 - Feb 2022Hacketts Cove, Nova Scotia, CanadaIn my role as a Quality Assurance and Accounts Coordinator at Atlantic Sea Cucumber Ltd. in Hacketts Cove, Nova Scotia, I was responsible for monitoring product quality, conducting testing, and managing project progress. By collaborating with Amazon for product listings and marketing agencies, I successfully increased monthly retail volume by 20% within six months.
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Inbound Financial Services RepresentativeConcentrix Oct 2019 - Dec 2019Dartmouth, Nova Scotia, Canada• Handle 40 customer interactions per day on average, giving detailed personalized, friendly, and polite service to ensure customer retention and satisfaction. • Memorized all company products and services to be able to answer customer questions quickly and efficiently.• Collate source data such as customer names, phone numbers, card information and enter into various customer service software. -
Administrative AssistantPanacea Aftermarket Co Nov 2018 - Jul 2019Vaughan• Optimize office workflow procedures to ensure maximum efficiency. • Communicating with the customer while helping the sales team to extract client info from the system.• Support the office manager with various administrative and creative tasks. • Proactively reached out to the sales representative when any orders were going to be late, reducing customer complaints.• Process order requests and freight inquiries to support the sales team. • Provided accurate and timely support to resolve any customs clearance issues.
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It Department InternCathay Life Insurance Co., Ltd. May 2017 - Aug 2017Shanghai City, China• Handled database and Website programming tasks (primarily using SQL, JavaScript, HTML, and CSS)• Participated the team project for optimizing the database and assisted in designing, building and testing the database.• Designed and developed solutions for top customer issue. -
Assistant To The ManagerEmily 3C Mar 2014 - Aug 2016Taipei City, Taiwan• Developed the Facebook page for the store and cooperated with the owner to sell the products andmanage the page.• Created and reviewed monthly reports and other documentation to obtain information and respondto requests.• Applied the knowledge and practice from SCM and ERP system to achieve managing sales,employees, and inventory by using excel.• Scheduled shipments with vendors, double-checking work, with little margin of error.• Planned and executed events and marketing campaigns, continuously promoting the companybrand.• Provided customers with a positive experience by ensuring the quality of products and serviceswere top notch.
Christoph Chen Education Details
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Digital Business Management
Frequently Asked Questions about Christoph Chen
What company does Christoph Chen work for?
Christoph Chen works for Wistron Its (Wits)
What is Christoph Chen's role at the current company?
Christoph Chen's current role is Software Developer.
What schools did Christoph Chen attend?
Christoph Chen attended Humber College.
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Christoph Chen
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Christoph Chen
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