Christophe Boury
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Christophe Boury Email & Phone Number

Associate Director, INTL Customer Operations Excellence at THERAKOS (UK), LTD
Location: Staines-Upon-Thames, England, United Kingdom 12 work roles 2 schools
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Current company
Role
Associate Director, INTL Customer Operations Excellence
Location
Staines-Upon-Thames, England, United Kingdom
Company size

Who is Christophe Boury? Overview

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Quick answer

Christophe Boury is listed as Associate Director, INTL Customer Operations Excellence at THERAKOS (UK), LTD, a company with 45 employees, based in Staines-Upon-Thames, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Christophe Boury.

Christophe Boury previously worked as Associate Director, INTL Customer Operations Excellence at Mallinckrodt Pharmaceuticals and Senior Manager, Customer Services and Contracting at Mallinckrodt Pharmaceuticals. Christophe Boury holds Master En Management Et Marketing De L'Evènementiel, Étude De La Communication Et Des Médias - Marketing from Iae Orleans.

Company email context

Email format at THERAKOS (UK), LTD

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THERAKOS (UK), LTD

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Profile bio

About Christophe Boury

High-performing Operations Management professional with expertise in building, managing and optimising organisational processes, measurement systems, warehouse infrastructure, logistics and supply chain, 3PL relationships and people. Skilled strategist who transforms strategic plans into workable solutions and benchmarks performance against key operational targets and goals. Key team player striving for problem solving to allow companies to drive changes, audits, and compliance, making the most of the company resources and current systems in place to ensure deliverables are executed in time.

Listed skills include Marketing Communications, Google Analytics, Photoshop, Communication Marketing, and 33 others.

Current workplace

Christophe Boury's current company

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THERAKOS (UK), LTD
Therakos (Uk), Ltd
Associate Director, INTL Customer Operations Excellence
Staines-upon-Thames, GB
Employees
45
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12 roles · 21 years

Christophe Boury work experience

A career timeline built from the work history available for this profile.

Associate Director, Intl Customer Operations Excellence

Staines-upon-Thames, GB

Associate Director, Intl Customer Operations Excellence

Current

Staines-upon-Thames, Angleterre, Royaume-Uni

Sep 2023 - Present

Senior Manager, Customer Services And Contracting

Staines-upon-Thames, Angleterre, Royaume-Uni

Key Responsibilities Order to Cash: orders, credit notes, kit return, admin requests, service and rental billing, invoicing, usage of e invoicing platforms, resolution of account receivable queries Service Operations: service dispatch coordination, service orders closure, Service Order Report validation, spare part order management, quote for customer on.

Dec 2020 - Oct 2023

Customer Service And Logistics Manager

Natural Sante Limited

Ashford

  • Responsibilities:
  • Management of 16 Customer Agents, dealing with 15 000 orders / 600-1000 complaints / 4 000 to 5 000 calls per month
  • Ensuring customer satisfaction of 6 500 pharmacies, 1 250 ‘natural’ stores plus 7 key accounts
  • Ensuring dispatch and delivery of 1200 SKUs
  • Contract management of CSP to ensure customers are delivered on time and in full
  • Liaising with suppliers, supply chain and warehousing departments, ensuring stock information is correct and up to date for customers
Jan 2016 - May 2018

Customer Service Manager

London, Royaume-Uni

Responsibility: - In charge of a multi-lingual team of 23 Customer Service Agents (french / english / polish / swedish / danish / finnish / italian / spanish / portugese / german) dealing with customers from over 100 websites- Managing, monitoring and coaching the achievement of the customer service KPI's and customers SLA’s - Processing 5000 calls / 10.

Sep 2014 - Dec 2015

Customer Service Representative

London, Royaume-Uni

Jun 2014 - Aug 2014

Chargé De Projet Evénementiel

Mar 2012 - Sep 2012

Président Bureau Des Sports

2005 - 2007 ~2 yrs
Team & coworkers

Colleagues at THERAKOS (UK), LTD

Other employees you can reach at mallinckrodt.com. View company contacts for 45 employees →

2 education records

Christophe Boury education

Master En Management Et Marketing De L'Evènementiel, Étude De La Communication Et Des Médias - Marketing

Iae Orleans

Activities and Societies: Chef de projet évènementiel : Conférence Sport et Internet - 2012 Président de l'association du Master Moses.

Licence En Sciences De L'Information Et De La Communication, Étude De La Communication Et Des Médias

Iscea - Institut Des Sciences De La Communication Et De L'Education D'Angers

Activities and Societies: Président de l'ASPC Badminton - Association Sportive de 250 adhérents - 2007/2008 Membre du Bureau de l'ASPC.

FAQ

Frequently asked questions about Christophe Boury

Quick answers generated from the profile data available on this page.

What company does Christophe Boury work for?

Christophe Boury works for THERAKOS (UK), LTD.

What is Christophe Boury's role at THERAKOS (UK), LTD?

Christophe Boury is listed as Associate Director, INTL Customer Operations Excellence at THERAKOS (UK), LTD.

Where is Christophe Boury based?

Christophe Boury is based in Staines-Upon-Thames, England, United Kingdom while working with THERAKOS (UK), LTD.

What companies has Christophe Boury worked for?

Christophe Boury has worked for Therakos (Uk), Ltd, Mallinckrodt Pharmaceuticals, Natural Sante Limited, Comfort Click Ltd, and Oxylane.

Who are Christophe Boury's colleagues at THERAKOS (UK), LTD?

Christophe Boury's colleagues at THERAKOS (UK), LTD include Howard Robertson, Timothy Barkman, Robert Fox, Krishna Mullahoo, and Patricia Beck.

How can I contact Christophe Boury?

You can use AeroLeads to view verified contact signals for Christophe Boury at THERAKOS (UK), LTD, including work email, phone, and LinkedIn data when available.

What schools did Christophe Boury attend?

Christophe Boury holds Master En Management Et Marketing De L'Evènementiel, Étude De La Communication Et Des Médias - Marketing from Iae Orleans.

What skills is Christophe Boury known for?

Christophe Boury is listed with skills including Marketing Communications, Google Analytics, Photoshop, Communication Marketing, Gestion De Projet, Indesign, Illustrator, and Dreamweaver.

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