-Introduction of user-centered principles in the department and optimization of internal processes-Application of Design Thinking to create and implement an automated user onboarding system, leading to +275% user engagement-Creation and execution of individual software implementation strategies for VIP customers-Leading the planning and execution of client communication strategies, including email campaigns, newsletters and support materials

I'm a workshop facilitator, innovation consultant and trainer specializing in human-centered innovation. My journey is fueled by a passion for human connection and driving impactful workshops that foster collaboration and creative problem-solving. 🖖You can hire me to conceptualise and deliver:-Innovation workshops
-Team building workshops-Design Thinking workshops and trainings-Custom workshops🏛️Some of my previous partners:Allibert Trekking - United Nations Industrial Development Organization • Hasso Plattner Institute • Université Libre de Bruxelles • Business Trends Academy • 180 DC consulting • Jugendmigrationsdienste • Brandhorst Museum

Partners: Expath, ICU.net Group, IRC I remove the stress of moving to Germany by developing empathic and tailored relocation strategies. Services include administrative support, translation, school and housing research but remain adaptable to each unique case.

Active role in the publication of a guidance system for compliance with tourism sustainability standards. Focus on the user experience. The position also included administrative and managerial tasks.

Development of alternative and sustainable tours. Focus on smaller groups and close customer contact.

Writing and translating articles on interior design and architecture based upon SEO principles. Strong focus on user experience and meeting short deadlines.