Christophe Clerc

Christophe Clerc Email and Phone Number

Directeur d'agence @ Econocom
Paris, FR
Christophe Clerc's Location
Paris, Île-de-France, France, France
Christophe Clerc's Contact Details

Christophe Clerc work email

Christophe Clerc personal email

About Christophe Clerc

My objective is to bring my 20 years of solid experience achieved within internationaly recognised companies to help companies in the management of large teams, the department management, program and service management, and enabling financial optimization and commercial success.Restoring operational and financial situations and degraded customer relations are challenges that I like to take up. This makes it possible to mobilize resources, support them and change mindsets because alone we are nothing in these demanding professions.For me, it is important to have values, to respect them, while respecting others.✆ (+33) 6.60.19.97.38Skills :– Autonomy– Leadership– Rigor– Active listening– Resistance to stress / Resilience,– Adaptability to change,– Bring new ideas of continous improvement,– Analytical mind,– Member of the Codir (Management Committee),– Management of Commercial team,– Management of calls for tenders,– Build strong Customer relationship,– P&L management,– Executive financial Reporting,– Financial optimization (reducing costs & addict value),– Contractual analysis,– Legal analysis,– Operational recovery,– Process optimization (six sigma, lean, Itil, Agile),– Risk management,– Team management,– Employee follow-up (coaching & mentoring)- Professional meeting– Definition of training plan– Talent management– National, European and international multi-site management (experienced working in multi-cultural environnement)– Decision-making,Functional areas:– Insurance,– Energy,– Telecom,– Automobile industry,– Audiovisual,– Finance,– Outsourcing,– Local services,– Itinerant services (TERRAIN),– Telephone call center,– Digital (webmarketing)Methodologies:– CMMI,– Agile,– ITIL– Lean Management (Six Sigma)

Christophe Clerc's Current Company Details
Econocom

Econocom

View
Directeur d'agence
Paris, FR
Website:
econocom.com
Employees:
7066
Christophe Clerc Work Experience Details
  • Econocom
    Directeur D'Agence
    Econocom
    Paris, Fr
  • Econocom
    Agency Director
    Econocom Jul 2020 - Present
    Le Plessis-Robinson
    First European digital group implementing the digital transformation of companies and public organizations by placing end users at the heart of each project.Key account Management of the EDF Agency: managing a team of 450 FTE – turnover 38M€Managed services Workstation – Proximity and Itinerant (Field) Team- P&L Management and recovery of the agency's financial results and over achievement of objectives- Improved relationship with customers and partners- RFP Management (gain of a strategic account : 100M€ over 5 years)- Business Development- Optimization of internal processes in relation to support functions
  • Proservia
    Deputy Business Unit Director
    Proservia May 2019 - Jun 2020
    Nanterre
    Brand of the ManpowerGroup group specializing in the End-User Support, infrastructure and digital workplace businessesManagement of the FIELD BU: managing a team of 370 FTE – turnover 28M€Managed services Workstation – Itinerant (Field) Team- Improved economic results of FIELD (field technicians)- Implementation of MCO, IMAC and PROJECT management processes- Renegotiation of contracts with customers and supplier prices- Optimization of logistic flows (technician & stock)- Participation in the sell-off of the FIELD organization
  • Proservia
    Business Unit Director
    Proservia Sep 2017 - Apr 2019
    Nanterre
    Management of the ATOS BU: managing of 450 FTE – 23M€ turnoverManaged services Workstation – Proximity and Itinerant (Field) Team- Operational overhaul of the accounts- Renegotiation of the sales prices and the contractual scope - Renegotiation of the renewal of the partnership with ATOS- Implementation of a steering organization (SDM, RO, Team leader) - Financial monitoring and cost analysis/reduction
  • Proservia
    Production Director | Senior Service Delivery Manager
    Proservia Mar 2017 - Aug 2017
    Nanterre
    Management of various structured projects for GRT GAZ: 120 ETP – turnover 4.5M€- Turnaround the account and assure the transition to operation- Management of crisis units- Implementation of financial monitoring and cost management/optimization- Account expansion- Participation in the digital transformation of the account (unifying portal, selfcare, chat, ...)
  • Alten
    Structured Project Director
    Alten Jan 2015 - Apr 2017
    Boulogne-Billancourt
    World leader in Engineering and IT ServicesManagement of various structured projects for PSA, CNP and SOCIETE GENERALE: managing of 60 FTE – turnover 5.5M€- Transformation of a team in technical assistance in fixed price (catalogue of services, unit of work)- Management of the contract, legal aspects and customer support- Transformation of the Managed service offer - Assist customer to reach level 3 of maturity CMMI Services of the projects- Responsible for responses to MOA calls for tenders
  • Alten
    Structured Projects Director
    Alten Oct 2013 - Dec 2014
    Boulogne-Billancourt
    BOUYGUES TELECOM – Level 2 Technical Support Domain: managing of 100 FTP – Turnover 7,8M€- Rationalization of the activities handled (analysis of processes, defects, optimization of resource management)- Implementation of activity monitoring indicators (KPI)- Financial optimization- Responsible for nearshoring of 30% of business to Morocco
  • Alten
    Project Director Moa/Moe | Transition Manager | Pmo | Consultant
    Alten Apr 1998 - Sep 2013
    Ile-De-France
    On assignment with various strategic clients : Société Générale, AXA France Services, AXA Global Life, EDF, TF1, Lyonnaise des eaux
  • Aptime
    Functional Consultant
    Aptime May 1996 - Mar 1998
    Paris
    Strategy consulting company.Finance and Prototyping Domain - Futures & Options, Securities Lending/Borrowing, Cash Management, Trading Communication System

Christophe Clerc Skills

Change Management

Christophe Clerc Education Details

Frequently Asked Questions about Christophe Clerc

What company does Christophe Clerc work for?

Christophe Clerc works for Econocom

What is Christophe Clerc's role at the current company?

Christophe Clerc's current role is Directeur d'agence.

What is Christophe Clerc's email address?

Christophe Clerc's email address is cc****@****lten.fr

What schools did Christophe Clerc attend?

Christophe Clerc attended Université De Technologie De Belfort-Montbéliard, Iut Paul Sabatier - Toulouse, Auch, Castres, Iut De Cachan, Iut De Cachan, Lycée Louis Armand - Nogent Sur Marne.

What skills is Christophe Clerc known for?

Christophe Clerc has skills like Change Management.

Who are Christophe Clerc's colleagues?

Christophe Clerc's colleagues are David Contreras Villaescusa, Christian Misseri, Stephane Rio, Léonid Tshiaji Muyaya, David Paulet, Yann Le Gourrierec, José Antonio Municio.

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