🌐 Christophe Guy Email & Phone Number

Geneva, Switzerland

Western Switzerland

Head of the organisation for the Western part of Switzerland | Career Tranistion | Professional reintegration | Outplacement | Coaching | Consulting

Vevey, Vaud, Suisse

Providing training for managers (full cursus or ad hoc courses on specific management topics) | Developping training concepts | Coaching for managers (onboarding coaching, coaching concerning a management issue, skills strength coaching) | Taking part to assessments | Organisation of team-building and team dynamicss sessions | Mediation

Région De Genève, Suisse

Coaching and consulting for people in career transition | Outplacement | Seminar organisation (including for managers)

Geneva Area, Switzerland

🌐 In order to strengthen and develop professional and personal skills, launch of various trainings focused on people motivation, coaching, mediation, communication and interactionIDC Professional coach certification obtained in 2019

Région De Genève, Suisse

In charge of daily operations within terminals | Project management (construction and passengers’ enhancement programmes) | Passengers flow management | Staff management🌐 Launch of various projects to improve the customer experience at the airport and to limit operational constraints

Région De Genève, Suisse

In charge of all operations and logistics at Geneva Airport (approx. 1200 staff) | Strategy definition | Launch of improvement and enhancement programmes | Interface between Customers and operations | Supply chain management | Finance & Budget | Quality monitoring | Case management | Staff & managers recruitment🌐 Creation of an operational steering to harmonize processes, to optimize staff alllocations and to have a more efficient and global view on daily operations

Région De Genève, Suisse

In charge of 4 business units (approx. 500 staff) | Key account management | Business development (including Lounge & VIP services) | Management of operational and organisational projects | Staff communication | Creation, implementation and follow-up of procedures 🌐 Implementation of the very first SSBD (Self-Service Bag Drop - checkin equipments) at Geneva Airport allowing airlines to change their customer approach and to review resources

Région De Genève, Suisse

Management of one business unit, fully dedicated to one main customer (approx. 100 staff) | Staff management | Setting-up of new procedures | Staff communication🌐 Integration of the staff initially trained for one product into the global team, allowing staff to further develop their technical, professional and customer service skills

Région De Genève, Suisse

Management of international projects, mainly in tourism and aviation business | Development and analysis of market research studies for companies | Business development | Training and briefing for on-site interviewers (in Europe, Middle East, North America and Asia) 🌐 Quarterly, dynamic and positive communication with all interviewers, working in 30 different airports on 4 continents, to motivate them in their daily performance

Various Locations Over The Globe

Operational, commercial, financial and administrative management of each station | PR in various official events | Quality monitoring 🌐 Launch of quality improvement concepts to obtain more significant results in terms of safety, punctuality and customer experience

Région De Genève, Suisse

Staff supervision | Resources planning and allocation | Daily operation management | Seminars and training organisation 🌐 In charge of apprentices; training, follow-up and motivation

Certification, Psychometric Tool - Outil Psychométrique

Certificat Fsea Formateur D'Adultes, Education

Consultant, Skills Assesment

Cas, Mediation

« Design Thinking » Training

Certification, Coaching

Seminar Mastership, Management And Leadership Training

Advanced Active Leadership, Internal Courses For Top Managers

Training « Management Inter-Entreprises »

“Principles Of Marketing Research” Diploma (Online Courses)

Team Building, Leadership Intensive Courses Including Live Exercices And Simulations

Management Training | Diploma

Operation (Passengers Services, Load Control, Cargo), Sales

Maturité Commerciale (Business Advanced Certification), Diplôme De Commerce Section Gestion (Business Diploma)