Digital Marketing (STMicroelectronics - France): Application manager in the Digital Marketing & Enablement organization.Software QA (STMicroelectronics - France): For Secure Micro Division I implement SW Quality processes and SW Quality support together with R&D.Systems & SW Customer support manager (ST-Ericsson - France): In Quality department, I'm in charge of platform products support (customer returns).Customer Support Manager (ST-Ericsson - Finland): Local support project management in Tampere - Finland. Smartphone business, Symbian environment, connectivity domain.Application & Support Lab Manager (ST-Ericsson): In charge of an application and support lab dedicated to EMEA customers. Application & Support group manager (STMicroeelctronics): I manage a group of support for all connectivity products (Bluetooth, WLAN, FM, BT Headset,...) in the mobile phone application. With a major customer platform maker my group provide support to all connectivity devices in the platform. In this business, I federated a worldwide FAEs support group to provide close to customer and effective support.Sales & Marketing support group manager (STMicroeelctronics): I manage a team of SW experts in wireless telecom. My goal is to provide best in class support to customers by adding valuable software customisations and integration within customers' mobile platform. Software application project leader (STMicroeelctronics): SW development for embedded wireless applications within a marketing & support organisation. Constantly in relation with customers I have a good knowledge of market evolution.Software integration & validation engineer (Wavecom): ICO wireless phone system. GSM protocol layers, FTA. My goal is to guaranty the full compliance to the customer.Specialties: Technical teams managementConnectivity products (BT, WLAN, FM, GPS), HW, SW and system in wireless telecom biz.Mobile platforms (2G, 3G)Customer support and products marketing