Qualifications:• Several years of community & communication management, content management, QA, customer service and moderation experience on all organizational levels – in person and as a team leader (multi-language).• Expert skills in analyzing, efficient handling and solving of any type of community, communication and content related challenges in highly demanding, time sensitive and fast-pacing multi-language online and offline environments.• Deep understanding of company procedures as well as the importance of internal and external communication policies and requirements. • Maximum-quality & detail-orientation, highly-organized, strong time and task management skills.Primary fields of work: community & content management, social media management, QA, customer service (GER,FR,EN), communication management, social media analytics, social media strategies, monitoring & analytics, development (tools, apps,..), community building & -development, brand-communication, translation & localization (EN>GER), consultancy, events.