Christophe Leuillet Email & Phone Number

Chambly, Qc, Ca

Beauharnois, Québec, Canada

Gravelines, Nord-Pas-De-Calais, France

Ensure the technical and operational integrity of the IT data center (Electricity, cooling, metering and monitoring technologies, security systems) as well as hosted services (networks, storage, servers). Identify, address, and manage issues that impact the security, reliability, or maintainability of infrastructure. Implement and document the company's operational processesManage data center maintenance contracts (fault monitoring, error reporting, ticket creation, contract tracking)… Show more Ensure the technical and operational integrity of the IT data center (Electricity, cooling, metering and monitoring technologies, security systems) as well as hosted services (networks, storage, servers). Identify, address, and manage issues that impact the security, reliability, or maintainability of infrastructure. Implement and document the company's operational processesManage data center maintenance contracts (fault monitoring, error reporting, ticket creation, contract tracking). Coordinate interventions with external service providers. Ensure that incidents, service requests and issues are effectively managed according to best practices (ITIL) and established customer service level agreements (SLAs)Management of the IT Change Advisory Committee (CAB) and ensure that technological changes are transparent and reversible in the event of impact.Organize risk management and prevention through the Risk Management Committee. Carry out audits in collaboration with the Quality team (27001/SOC/PCI DSS, etc.). Lead the steering committee and develop strong coordination to achieve objectives in different areas (availability, delivery, stocks, upgrade). Define and manage the CAPEX, OPEX budget. Carry out the administrative management of the site (invoices, temporary contracts, activity reports, etc.). Manage infrastructure and IT support teams: (25 people), workload plans, service continuity organization (3*8 hours, on-call duty), individual and collective performance, salary reviews, development and trainingMeasure, track and present data center performance through specific metricsWork in partnership with IT project teams for data center expansion. Maintain optimal relations with local authorities (police, fire, town hall), neighboring industries and ensure compliance with local regulations. Show less

Grenoble Area, France

Ensure the technical and operational integrity of the 15 IT data centers (Electricity, Cooling, Measurement and Monitoring Technologies, Security Systems) as well as hosted services (networks, storage, servers). Identify, address, and manage issues that impact the security, reliability, or maintainability of infrastructure. Implement and document the company's operational processesManage data center maintenance contracts (fault monitoring, error reporting, ticket creation, contract… Show more Ensure the technical and operational integrity of the 15 IT data centers (Electricity, Cooling, Measurement and Monitoring Technologies, Security Systems) as well as hosted services (networks, storage, servers). Identify, address, and manage issues that impact the security, reliability, or maintainability of infrastructure. Implement and document the company's operational processesManage data center maintenance contracts (fault monitoring, error reporting, ticket creation, contract tracking). Coordinate interventions with external service providers. Ensure that incidents, service requests and issues are effectively managed according to best practices (ITIL) and established customer service level agreements (SLAs)Management of the IT Change Advisory Committee (CAB) and ensure that technological changes are transparent and reversible in the event of impact.Organize risk management and prevention. Carry out audits in collaboration with the Quality team (27001/SOC/PCI DSS, etc.). Lead the steering committee and develop strong coordination to achieve objectives in different areas (availability, delivery, stocks, upgrade). Define and manage the CAPEX, OPEX budget. Carry out the administrative management of the site (invoices, temporary contracts, activity reports, etc.). Manage the infrastructure and IT support teams: (30 people), workload plans, service continuity organization (3*8 hours, on-call duty), individual and collective performance, salary reviews, development and trainingMeasure, track and present data center performance through specific metricsMaintain optimal relations with local authorities and ensure compliance with local regulations. Work in partnership with IT project teams for data center expansion. Responsible for accepting data center upgrades and constructing new buildings. Provide data center expertise and advice during pre-sales rounds with customers. Show less

Grenoble Area, France

Ensure the technical and operational integrity of the 2 IT data centers (Electricity, cooling, measurement and monitoring technologies, security systems) as well as the hosted services (networks, storage, servers). Identify, address, and manage issues that impact the security, reliability, or maintainability of infrastructure. Implement and document the company's operational processesManage data center maintenance contracts (fault monitoring, error reporting, ticket creation, contract… Show more Ensure the technical and operational integrity of the 2 IT data centers (Electricity, cooling, measurement and monitoring technologies, security systems) as well as the hosted services (networks, storage, servers). Identify, address, and manage issues that impact the security, reliability, or maintainability of infrastructure. Implement and document the company's operational processesManage data center maintenance contracts (fault monitoring, error reporting, ticket creation, contract tracking). Coordinate interventions with external service providers. Ensure that incidents, service requests and issues are effectively managed according to best practices (ITIL) and established customer service level agreements (SLAs)Management of the IT Change Advisory Committee (CAB) and ensure that technological changes are transparent and reversible in the event of impact.Organize risk management and prevention. Carry out audits in collaboration with the Quality team (27001/SOC/PCI DSS, etc.). Lead the steering committee and develop strong coordination to achieve objectives in different areas (availability, delivery, stocks, upgrade). Define and manage the CAPEX, OPEX budget. Carry out the administrative management of the site (invoices, temporary contracts, activity reports, etc.). Manage infrastructure and IT support teams: (20 people), workload plans, service continuity organization (3*8 hours, on-call duty), individual and collective performance, salary reviews, development and trainingMeasure, track and present the performance of the data center via specific indicators.Maintain optimal relations with local authorities and ensure compliance with local regulations. Work in partnership with the project teams for the expansion of the data center. Responsible for accepting data center upgrades and constructing new buildings. Provide data center expertise and advice during pre-sales rounds with customers. Show less

Grenoble Area, France

Responsible for supporting customer pre-sales activities related to the data center footprint. Design appropriate data center solutions based on HP strategy, DC capabilities, including customer requirements. Work closely with account teams and delivery teams to ensure a proper transition and transformation of the customer environment to HP standards. Lead major customer consolidation projects in the EMEA region (Compaq consolidation projects in Italy and Spain). Also, be sure… Show more Responsible for supporting customer pre-sales activities related to the data center footprint. Design appropriate data center solutions based on HP strategy, DC capabilities, including customer requirements. Work closely with account teams and delivery teams to ensure a proper transition and transformation of the customer environment to HP standards. Lead major customer consolidation projects in the EMEA region (Compaq consolidation projects in Italy and Spain). Also, be sure to develop strategies for using colocation data centers (Equinix, Data4, Interxion, APL) as appropriate. Provide leadership in managing the new single redundant DWDM infrastructure between HP data centers.Establish an overview of customer infrastructures to be able to then submit recommendations for technological optimizations Show less

Grenoble Area, France

Manage teams (7 people) working on Wan, Internet SLA and SOW. Workload plans, organization of continuity of service, individual and collective performance, salary reviews, development and training.Provide leadership in ISP/WAN management to ensure a consistent European approach in alignment with WW strategies (optimization, cost reduction, quality of service)

Grenoble Area, France

Work as a Network Engineer in an outsourcing service focused on network operations and implementation, managing network projects for business clients implementing Internet access, network management, web hosting, and e-commerce solutions. Ensure the maintenance of customers' network equipment (switches, routers, cables)Configuration and installation of computer equipment at the customer's premises and our supervision center to do remote monitoring via Openview.Monitoring of network… Show more Work as a Network Engineer in an outsourcing service focused on network operations and implementation, managing network projects for business clients implementing Internet access, network management, web hosting, and e-commerce solutions. Ensure the maintenance of customers' network equipment (switches, routers, cables)Configuration and installation of computer equipment at the customer's premises and our supervision center to do remote monitoring via Openview.Monitoring of network equipment, incident management Show less

Lille Area, France

Provide IT support (repair, installation, maintenance of hardware) to HP customers in their organization by responding to the ticket issued.Participate in the hotline as an expert.Ensure the quality of customer service