Christophe Milion Email & Phone Number

Strasbourg, Fr

Mertzwiller, Grand Est, France

Direct report to Group Quality DirectorDotted line report to BDU HP&A/C DirectorTeam : 11 (8 engineers, 3 technicians)- Developing the quality culture of NPD actors - Ensuring robust processes and deliverables - Changing tools and ways of working- Develop the organization's quality culture - Contributing to the achievement of 0 to Ten outcomes - Manage the team - Carry out adequate reporting to management

Shanghai, Chine

Report to COMEX (group) / CEO (China)Team : 23 (2 managers / 9 engineers / 12 QC)- Active member of COMOP- QMS leader for the group : merging local (France and China) QMS into group QMS, coaching and training of process owners (50+ processes, 20 process owners)- Define and maintain BSC (Balanced ScoreCard)- Project and product quality team structuration (France & China) : recruitment, training, process improvement, efficiency monitoring- Ensure EHS-CSR compliance : lead external audits, ensure continuous improvement- Quality project leader for large accounts (Functionnal analysis, DFMEA/PFMEA, PQAR, PPAP)- Strong contributor to company internal training program- Leader on some company transversal projects (task force)- Develop company lesson learned processes (project/process)- Leader for customer audits- Customer complaint management

Shanghai City, China

Report to: CEODirect management: 3 - QA department management: Prioritize and delegate task execution, Ensure efficient reporting of department activities, Structure team by recruiting, dismissing and promoting relevant employees, Manage department staff skill improvement and manage training plan, Set up department process and standard tools, Implant customer culture through department- QA management: Develop tools and involve with BoD and CEO in company strategy, policy and objectives definition,Create/Develop/Maintain company QEHS-SRE policies and system, Coach 20+ process owner / 50+ process,Define and follow QMS KPIs and ensure proper dashboarding,Perform internal audit to ensure compliance to related standards, Ensure company QEHS-SRE compliance,Lead management reviews; ensure action plan follow-up and on-time implementation,Lead customer on-site audits and corrective actions on-time implementation,Manage and/or delegate customer complaint handling with proper root cause analysis, ensure action plan follow-up and on-time implementation,Collaborate with NPI and production to improve processes and carry preventive actions,Involve with R&D on strategic projects and provide appropriate risk assessment methodologies,Contribute to strategic supplier’s audit, - Continuous improvement: Perform study regarding department tools and propose improvement (manage quote, planning, implementation, maintenance),Audit department activities and implement improvement actionsProvide leadership on company continuous improvement roadmap to enhance company organization & profitabilitySkills developed: Chinese language, management, ISO9001, QMS restructuration, leadership, training animation, recruitment, customer service, risk assessment, diagnosis techniques, internal/external audit, ISO14001, ISO26000, problem solving, creativity

Shanghai City, China

- Maintain the ERP system - In charge of Quality dpt: develop/establish quality policy, train and lead QC team (2 pers), follow audit (ISO9001), assist customer's QC during inspection- In charge of customer service (Saint Gobain, RG Safety, Castorama, Mulliez, etc.)- In charge of product conformity: carrying CE testing on production, establishing CE technical files, manage testing on the products- Products development according to sales force needs- In charge of garment production planning- Follow expeditions to ensure customer's need are matchedSkills developed: Chinese language, management in an international team, CE certification, quality management, customer relationship, production management, logistic, recruitment.

Orvault (Nantes)

Transversal Project Manager: Banking Organizer- Implementation of a workflow management system- Establishment of an automated communication system (change of counsel agent) (ROI <1 year and annual gain of € 150K)- Design and implementation of a dematerialized delivery system of general terms and conditions (ROI <1 year and annual gain of € 180K)- Leading a « Decisional Customer Chain » project: review of the defined delegation chains, followed the software developments- Analyzing complete departments (80 people), propose a strategical plan on 5 years with action planSkills developed: banking knowledge, communication at different levels of hierarchy, working in autonomy, adaptation to a project management trame of reference, ability to provide training (project management), leading working groups / project committees / piloting Committees, oral presentation with board members.

Luxembourg

Assistant project manager on the PPM (Process Performance Management) project- Objective : development of key performance indicators (KPIs) for the control of the industrial processes of the bank- Process modeling in workshop sessions- Conducting statistical analyzes and model building- Contributing to the training of all back-office of Dexia BIL in data collection

Generalist Engineer Of Ecole Des Mines De Nantes, Quality And Systems Reliability, Master'S Degree Obtained

Activities and Societies: - Head of the Tennis association of the School : 2010-2011- Quality management - Reliability - Lean 6 sigma.

Mathematics, Physics, Chemestry

Preparatory Classes for famouis engineering schools. Intensive praparation in : - Mathematics - Physics - Chemestry