Christophe Oliveres Email & Phone Number

Toulouse, Occitanie, France

Toulouse, Occitanie, France

Toulouse, Occitanie, France

Région De Paris, France

Consultant in the Digital & Emerging Technologies practice : #Digital Working: new tools, smart offices, new usages (cooperative work, social, mobile), new ways of working.#User eXperience : improve the experience et interface of the digitals contact points, enrich the customer journey, set up the new generation of customer interface.Main missions: Definition and implementation of the change management strategy - SNCF RéseauxChange management strategy of 2000… Show more Consultant in the Digital & Emerging Technologies practice : #Digital Working: new tools, smart offices, new usages (cooperative work, social, mobile), new ways of working.#User eXperience : improve the experience et interface of the digitals contact points, enrich the customer journey, set up the new generation of customer interface.Main missions: Definition and implementation of the change management strategy - SNCF RéseauxChange management strategy of 2000 collaborators in an User eXperience approach.3 steps : 1/ Audit of the collaboratives uses (interviews, workshop, survey). 2/ Co-construction of the change management roadmap (gamification, UX design, Personae and user stories). 3/ Test and continuous improvement of formats (beta test, AB test ...).Design and animation of exCom workshops. Coaching of the exCom members.Change management - AXA GROUPEDesign and deployment of a change management campaign. Gamification of the approach thought an escape game !Definition of the smart building strategy – VINCI GROUPEDevelopment of the new headquarter IT strategy, in association with the different subsidiaries. The project's goal is the organisation of the new headquarter, offering a high level of technology and team work, as well being at the business’s service.Lead of Interviews, strategic recommendations, drafting of the operational roadmap, establishment and challenge of the business case, construction of the COMEX document.PMO of IT transformation program – GRDFSetting up and management of KPIs, coordination of a wallet of 100 projects, committees organisation, establishment and challenge of the budget, SharePoint site administration, creation of the program newsletter.Internal mission- Design and animation of training workshops in the form of escape game - Onboarding internal project aiming at improving the welcoming of newcomers within the firm- Use of the Design Think Methodology (Empathize, Define, Ideate & Prototype) Show less

Région De Paris, France

Definition of the digital transformation strategy- BankAnalyse of the digital positioning on the market, in term of offers, services and user experience. Benchmark of the loan market in Europe. Organisation of workshops to identify strategic axes of digital development. Organisation of workshops to share diagnosis and align the different subsidiaries/services with the new strategy.

Région De Paris, France

Business engineer on the Banque de France account :Identification of the customer needsSourcing and presentation of candidates, business negotiationPresale studies, drafting of request for provider tenderManagement of the free lance engineer wallet Benchmark and watch of the ESN also providing Banque de France Tracking financial indicators

Toulouse

Business Developer for the training center Aelion Assessment of the training market, benchmark and recommendationDirect marketing: Design of booklet, mailing & e-mailing (mailchimp)Search engine optimisationCommunity ManagementContinuous improvement of the CRM

Blagnac

In the Blagnac Orange Shop : Sales of products and services of OrangeTraining of the new employeesBenchmark of the mobile marketStock and merchandising management

Data Science And Machine Learning: Making Data-Driven Decisions, Data Science

Master Grande Ecole Cge, Développement Commercial, Marketing, Management, Diplômé

Licence, Responsable Developpement Commercial

Bts Management Des Unités Commerciales

Baccalauréat, Communication Et Gestion Des Ressources Humaines