Passionate about transforming complex information into engaging, impactful learning experiences. With a strong background in instructional design and adult learning principles, I specialize in creating dynamic training materials that drive professional growth and improve organizational outcomes.💡 What I Do:Develop innovative and interactive learning solutions for in-person, virtual, and hybrid environments.Leverage cutting-edge tools like Articulate Storyline, Adobe Captivate, and LMS platforms to design user-centered content.Partner with subject matter experts to translate complex ideas into learner-friendly, actionable knowledge.Use proven frameworks like ADDIE and Kirkpatrick’s Model to design, evaluate, and enhance training effectiveness.🎯 My Focus Areas:E-Learning Design & DevelopmentInstructional Content CreationWorkforce Development TrainingCompliance & Accessibility (ADA/DEI standards)Performance Metrics & Learning Analytics🌟 What Sets Me Apart:My approach combines creativity and precision. I aim to engage learners by crafting personalized, data-driven learning paths that are as inspiring as they are effective. Whether I’m designing a training for new hires or building an advanced professional development curriculum, my goal is always to empower learners to succeed.📚 Let’s Collaborate:I’m always eager to connect with fellow learning professionals and organizations looking to revolutionize how people grow and succeed. Reach out to discuss learning strategies, project collaborations, or creative ideas for instructional design!Let’s shape the future of learning together!

• Led community engagement staff to provide high-quality customer service and promote PA CareerLink Philadelphia services.• Supervised and guided Community Engagement and Community WIOA Coordinators to enhance community awareness and services.• Represented PA CareerLink Philadelphia in the community, on social media, and virtually with professional and caring staff.• Coordinated partner inquiries and collaboration opportunities with the One-Stop Operator and Philadelphia Works.

• Liaised with funders, employers, and stakeholders to define project requirements and objectives, ensuring client needs were met throughout project evolution.• Managed project tasks, recruitment, workshops, and program monitoring, resulting in successful project outcomes.• Maintained comprehensive project documentation, plans, and reports to track progress and handle any arising issues.

• Developed formal Community Connections Partner Agreements to enhance jobseeker connections and aid customers in need of assistance.• Coordinated program activities with various agency departments and external organizations to ensure program success.• Disseminated job opportunities to community-based organizations and facilitated recruitment and placement of program participants.

• Directed clinical operations for 14 Child & Adolescent Group Homes in Atlanta Metro Area.• Managed Psychiatric, Individual Counseling, Community Support, and Behavior Assistants.• Ensured quality care for children and adolescents in the child welfare system.• Implemented strategies to improve services and support for consumers in community settings.

• Supervised program activities to ensure efficient service delivery and compliance with laws.• Provided ongoing staff supervision, completed evaluations, and managed scheduling and productivity.• Developed staff training plans based on individual strengths/weaknesses and monitored productivity goals.

• Reviewed and initiated action on therapist documentation for treatment activities, ensuring compliance with state and federal laws.• Conducted chart reviews and audits to maintain integrity of service delivery and discharge planning.• Submitted outpatient treatment reviews for prior-authorization, prioritizing billing reimbursement for providers.• Provided administrative support to a team of therapists, assessors, and para professionals, acting as a liaison with insurance companies.

• Provided mental health treatment services for children and adolescents, teaching behavioral modification and effective parenting skills.• Utilized crisis intervention techniques, practiced mindfulness, and facilitated grief management groups.• Documented accurately in EMR databases, prioritized treatment needs, and monitored individual risks.

Custom Framing Art and Design•Complete store operational requirements by scheduling and assigning employees; following up on work results.•Maintain store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results. Management of employee human resource issues.•Maintain the stability, reputation, and integrity of the store by complying with legal and corporate requirements.•Maintain operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.Supervised 10 or more employees.

•Developed and implemented client service plans for children, adolescents, & adults. •Completed psycho-social assessments of clients through interviewing the clients and their families.•Delivered social services in accordance with the approved plan of care and assisted the clients and the caretaker in identifying and utilizing information and services from other community resources.•Monitored progress of clients towards goals of individual service plan.•Prepared clients for discharge from services with planned resources and documented plan of care.

• Conducted client intake and assessments, developed individual service plans, and monitored progress towards goals.• Collaborated with interdisciplinary team to report patient reactions and changes, making referrals as needed.• Distributed home goods, authored monthly newsletters, and maintained a caseload of 120+ clients.

•Completed intakes of clients through interviewing the clients and their families and assisted clients in meeting treatment plan goals.•Delivered social services in accordance with the approved plan of care and assisted the clients and the caretaker in identifying and utilizing information and services from other community resources.•Developed and participated in the development of a discharge plan when the patient was discharged or transferred to another agency or service.•Provided supportive counseling to clients under the direction of a therapist.•Facilitated continuity of care through referrals to other resources.

•Therapeutic Focus Groups on anger and depression management with children and adolescents. •Prepared clinical notes and progress notes and incorporated them into the patient record in a timely fashion. •Individual counseling. •Alcohol and Drug residential services for adolescents.

•Assisted the physician and other members of the interdisciplinary team in understanding significant social, spiritual, and emotional factors related to the patient's health problems to establish a Plan of Care that fostered the personal worth, spiritual well-being, and human dignity of each patient.•Prepared clinical notes and progress notes and incorporated them into the patient record in a timely fashion. •Assessed the social, spiritual, and emotional needs/factors in order to estimate the patient's and family's capacity to cope with the problems of daily living and with end-of-life issues.•Provided direct services to patients and other resources to their families.