Christopher A. Johnson Email and Phone Number
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Demonstrated management and leadership abilities over a 20-year career in IT/CIS working with companies such as MCI, National Computer Services, US West, Principal Financial Services, Bank One Corporation and American Express. Recently involved with POS Rollouts for Target Stores and Burlington Coat Factory. Also involved in national deployments for HP and AllState Insurance. I am very flexible and have learned to apply my knowledge to various platforms very quickly. Along with flexibility comes a well-rounded knowledge of computer systems, in-depth knowledge of various Operating Systems, Technical Support (phone and desk side), Hardware Support(including printers (networked or local)); as well as, Network Topologies, Methodologies of the Information Technology field, and The Software Development Lifecycle. Personal attributes include attention to detail, ability to work independently and as a contributing member of a team; the ability to work with minimal supervision, and dedication to completely accomplishing assigned tasks. .
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It Desktop SupportSenture, LlcNewport News, Va, Us
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Desktop Support Analyst IiBell Techlogix @ Huntington Ingalls Industries Apr 2019 - Mar 2021Newport News, Va Installation of Application Software User Data Migration Resolve Service Request Resolution of Software/OS issues Image laptops / desktops Resolution of Network Issues Application issue resolution BIOS Configuration Use of desktop remote software Set up student training and assist in laptop training New Systems Deployment
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Information Technology AnalystHampton University Oct 2018 - Mar 2019Hampton, VirginiaPrinter Configuration (local and network)Image desktop / laptopComplete tickets Assemble desktopIMACVirus MitigationRemote into client's machine to fix issuesUnlock / Change passwords -
Independent ContractorNet2Source Inc. Nov 2017 - Feb 201815 Exchange Pl Suite 500, Jersey City, Nj 07302Migrate systems from Windows 7 to Windows 10 using CPMigrate Image Desktop/Laptop computersConfigured BIOSInstalled new systems (Hot Swap)Installed local printersTest systems for application conformityConfigured desktop/laptop systems to end user confirmationDocument systems (complete/incomplete) -
It SpecialistChenega Corporation Dec 2014 - Sep 2017Fort Monroe, Va• Installation and Maintenance of Local and Network Printers• Twain Scanner Configuration in workgroup architecture• Resolution of signature and certificate issues• Resolution of Software/OS update issues• Image laptops/desktops• Resolution of E-Sign Issues• Break/Fix, IMAC• Resolve Service Request (Proprietary Software)• Resolve all technical issues -
Technical SupportBalance Staffing Mar 2014 - Oct 2014|Hp Contract - Newport News, Va• Answer phone• Give answers to technical issues• Connect users to portal for assistance (connect to customers computers remotely)• Run tools on customers computers• Address viruses, Malware, and other issues• Help customers to connect online• Walk customers through restores (to earlier dates)• Walk customers through system resets (recoveries)• Document issues and resolutions• Address printer issues
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Desktop SupportSmartsource Technical Staffing Sep 2013 - Jan 2014|Allstate - Hauppauge Ny And Brookhaven Ny• Desk Side Support (face to face support)• Assemble Desktop Computer Systems • Printer maintenance / configuration• Configure software and settings; MS Office 2010 (Outlook)• Hard Drive scrub• Data Migration of user profiles from XP to 7 Professional• Asset packaging and return
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Helpdesk / Desktop SupportTechnosoft Corporation Feb 2013 - Aug 2013|Underwriters Laboratories - Melville, Ny• Phone support of technical issues specific to desktop and printer software/hardware• Desk Side Support (face to face support)• SCCM• Assemble Desktop Computer Systems and POS Systems. • Image laptops for deployment• Printer maintenance / configuration• Configure software and settings; MS Office 2010 (Outlook)• Break/Fix; Hard Drive scrub• Data Migration from user profiles• Test specific applications for functionality
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Help Desk / Desktop (Desk Side Technician)Apex Systems Jul 2012 - Feb 2013|(Multiple Contracts) - Long Island, Ny• Phone support of technical issues specific to desktop and printer software/hardware• Desk Side Support (face to face support)• Trouble Ticket Documentation• Assemble Desktop Computer Systems and POS Systems. • Setup and tested wireless POS systems• Follow documentation for implementation and configuration of wireless POS systems for Target Stores (POS System – Dell Laptop/Tablet; POS Software; Bar Code Reader; Credit Card Scanner)• Help Desk Support (phone support)• Assemble Desktop/Laptop Computer Systems• Software Installation; MS Office 2010• Software/ Hardware Configuration; Printer configuration• IPOD, IPAD, and Android Configuration for Exchange (Outlook 2010)• Issue Resolution -
Desktop / Help Desk Support (Projects)Peak Systems Oct 2009 - Sep 2012Greater New York City Area• Assemble Desktop Computer Systems and POS Systems. • Connect local printers and scanners. • Assurance Support (Desk-side and Phone Support).• IP Workstations and printers. • Assist clients with technical issues concerning software/hardware. • Physical memory upgrades to laptop and desktop systems. • IT systems decommission including hard drive scrub.• Image Desktop/Laptop Computer systems.• Network Printer setup, and Network Drive Mapping. • Configure dual monitors. • Configure Microsoft Office 2003, 2007 with Outlook. • Configure Laptop computer systems and docking stations as well. • Windows 7 migrations and deployments.• Used Remedy to track and document calls
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Independent Contractor (New York Presbyterian Hospital Network Migration Project)Information & Technology Management (Itm), Jun 2010 - Feb 2011Greater New York City Area• Phone support for systems that were moved during realignment of network segments. • Perform survey of various floors, clinics, and areas.• Determine what equipment is available and will be changing. • Patch server if necessary. • Move equipment to new line supporting new IP Segment –ensure equipment set to use DHCP. • Set equipment that is to be on private network with new private IP Address. • Compare visual survey with SMS list and switch list to ensure all equipment is included in move. • Request new IP Addresses and other support work from various teams through Remedy. • Intermittent LAN/WAN and Client /Server issues.
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Installation CoordinatorKforce Technical Staffing Sep 2008 - Feb 2009|Hewlett Packard - New York, Ny• Direct Lead Techs.• Coordinate Walkthroughs and Wall-to-Wall Surveys for nationwide migration project. • Phone Support with customers and technicians on deployment of machines and logistic surveys. • Train new employees on survey process. • Phone support for pre and post deployment issues.
Christopher A. Johnson Skills
Christopher A. Johnson Education Details
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Devry Institue Of TechnologyComputer Information Systems
Frequently Asked Questions about Christopher A. Johnson
What company does Christopher A. Johnson work for?
Christopher A. Johnson works for Senture, Llc
What is Christopher A. Johnson's role at the current company?
Christopher A. Johnson's current role is IT Desktop Support.
What is Christopher A. Johnson's email address?
Christopher A. Johnson's email address is ch****@****ail.com
What is Christopher A. Johnson's direct phone number?
Christopher A. Johnson's direct phone number is (907) 277*****
What schools did Christopher A. Johnson attend?
Christopher A. Johnson attended Devry Institue Of Technology.
What are some of Christopher A. Johnson's interests?
Christopher A. Johnson has interest in Children, Civil Rights And Social Action, Education, Science And Technology, Human Rights.
What skills is Christopher A. Johnson known for?
Christopher A. Johnson has skills like Windows 7, Technical Support, Help Desk Support, Windows Vista, Networking, Windows Xp Pro, Windows, Html, Information Technology, Software Documentation, Microsoft Office, Visio.
Who are Christopher A. Johnson's colleagues?
Christopher A. Johnson's colleagues are Sonya Reynolds, Amber Bill, Sadie Cox, Jeremy Escobar, Ashley Burton, Kendra Arthur, Whitney Smith.
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Christopher A. Johnson
Scientific Researcher | Ph.D Biomedical Engineering | Using Robotics For RehabilitationIrvine, Ca -
Christopher A. Johnson
Stratham, Nh -
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