Integrity, Innovative, Strategy, Character, Work-Ethic, Inquisitive, Curious, Trust, and Leadership.My professional focus is on innovation, strategy implementation, leadership, and character development.Accomplished IT leader with extensive success in improving operational KPIs, promoting business growth, as well as planning and implementing enterprise technology solutions.My success is due to my eagerness to always learn, discipline, confidence, communication, and integrity.I'm a results and people-oriented leader, implementing and developing business-wide changes, technical report writing for senior executives, reducing division costs, enforcing SLAs, increasing revenue, as well as on-boarding and talent acquisition. Driven from a strong financial background.Strengthening Government infrastructure, processes, IT operations services, support, and solutions. Driving results.Managing daily operations, service support teams & vendors, management of products, systems, applications, and services. In collaboration with large-scale enterprises, partners, and .My team coordinates the resolution of all High and Critical priority incidents within the Government and forward point-in-time notifications, as well as reporting and technical documentation to senior executives, presidents, and stakeholders for all impacted Government departments. My team looks over the performance, stability, and operational impact of over 1600 critical business applications, both public facing and internal (EI, CERB, MSCA, GCNET, etc.) as well as over 750 data centers across Canada.Infrastructural & Problem Management:- Project and Incident Coordination experience with strong written and verbal communication skills; with the proven ability to coordinate and execute internal projects, operational and infrastructural improvements, maintaining client executive relations, and leading technical resolutions.- Technical analysis of governmental infrastructures and networks to detect, monitor, repair, and improve any operational weaknesses, failures, or inadequacies.Webmaster & Co-Founder of MyDietGoal®:- Masterful in web applications, website infrastructure, and search engine optimization (SEO).- Managing and leading a group of content creators and marketers to reach end-of-month KPIs.Technical Experience:- Strong knowledge in: Amazon AWS, C++, HTML5, Java, SQL, and all Microsoft Office Applications.- General knowledge of Python, Ruby, C#, C, Linux permissions and Daemons.- Web analytics, segmentation, predictive analysis, business intelligence and goal setting.