Fleet Repair Analyst
Current• Establishes and reviews production commitments and schedules to ensure shop production is timely.• Provides administrative services by preparing instructions to various departments and shops about policies, regulations, and specific orders.• Measures shop performances by investigating, reporting on and responding to customer complaints, reviewing scheduled release dates, and providing customer specific production statistics.• Provides shopping instructions for shop-to-shop movements and Canadian car shopping at U.S. shops.• Analyzes, develops, and offers program enhancements for the fleet management computer system. Queries UTC computer databases to collect, organize, and present mechanical and costs data to management.• Participates in and actively supports quality projects and activities to ensure that the company achieves its goals.