Christopher A. Ratliff Email and Phone Number
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Dynamic technology leader with extensive expertise in the areas of digital strategy, public cloud architectures, agile application development, ERP/back-office systems, M&A, and cyber/risk management. Passion to transform, motivate, and partner with diverse, cross-functional business teams to successfully 'break free' and deliver best in class digital solutions!Career Highlights• 10+ years of building IT Strategic Plans/Roadmaps from the ground up to facilitate significant organizational growth in manufacturing, government, and hospitality industries.• 20+ years of leading enterprise software development teams including 5+ years of leveraging AWS/Azure cloud technologies to build cloud native, elastic B2B/B2C applications capable of supporting millions of monthly transactions.• 20+ years of architecting and deploying enterprise-wide technical infrastructures including 5+ years of AWS/Azure public cloud services with a focus on increased availability, flexibility, scalability, and security. • 20+ years leading Information Security teams focused on developing policies, IR plans, and security roadmaps for government regulated, non-profit, and public organizations.• 20+ years of oversight of key IT process controls including Change Management, Source Code Management, PII, PCI, NIST, CCPA, GDPR, and Sarbanes-Oxley compliance.• Delivered 10+ on-time, on-budget ERP and EPM implementations focused on process reengineering, revenue growth, and G&A reductions of up to $2 million per year.• Coordinated the successful diligence review and technical integration of 10+ M&A transactions.• Mentor of successful leaders who now guide their current organizations as CIO’s, CISO’s, and Directors.
Ahead
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Principal ConsultantAhead Aug 2024 - PresentChicago, Illinois, Us -
Information Technology Consultant/AdvisorStrategic It Consulting Jan 2023 - PresentA balanced blend of strategic executive leadership, dynamic technical skills, and extensive business knowledge focused on helping organizations integrate their technology needs with strategic business goals.• Enabled client to complete their M&A due diligence on time by delivering a detailed IT Executive Summary to meet their tight timeline requirements.• Strategic advisor for a startup software client eager to construct a business plan, technical roadmap, digital architecture, and budget/investor goals for the successful launch of their digital product over an aggressive 6-month timeline.
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Interim Executive/CioKorn Ferry Jun 2023 - May 2024Los Angeles, Ca, UsLifespace Communities, Interim CIO, Dallas, TXTasked as interim leader to quickly step in and address both short-term needs as well as the development of a long-term digital strategy for a growing senior living organization.• Propelled multiple stalled strategic IT projects to deliver best-in-class results in sales, occupancy, and Net Promotor Scores (NPS) for all Lifespace communities.• Completed IT strategic plan in alignment with leadership plans and strategic pillars. • Collaborated with stakeholders to support growth strategies, understand leadership plans, assess gaps, and quickly reorganize the technology function.• Provided day-to-day leadership for planning, implementing, and managing all technology-related activities resulting in double digit team sentiment improvements.• Provided executive leadership and project rationalization for all in-flight IT projects including new SaaS applications, artificial intelligence (AI), software development, information security, and infrastructure enhancement projects throughout the interim assignment.• Quickly completed an application rationalization review to eliminate redundancy resulting in savings of over $100K/year.• Identified and delivered multiple technology OKR’s over multiple, three-month cycles to align IT workloads and resources in support of aggressive growth initiatives.• Delivered seamless transitional support to the new permanent CTO. -
Svp, Digital Information & Technology/CioSp+ (Sp Plus) 2020 - 2023Chicago, Il, UsResponsible for the digital strategy and execution of new product development, back-office systems, enterprise IT infrastructure, InfoSec, dev-ops, database administration, and service delivery management.• Redesigned SP+’s application development and deployment strategy to leverage automated CI/CD pipelines to deploy secure, repeatable systems which reduced application build times from weeks to less than one hour.• Headed the design and on-shore/off-shore engineering activities of new ‘subscription’ functionality of the company’s core digital parking platform by migrating to AWS serverless solutions. • Quickly architected and deployed Okta’s Customer Identity Access Management (CIAM) and Workforce platforms to provide both PII protection as well as Multi-Factor Authentication (MFA) capability for all internal/back-office business applications. • Designed and delivered a standard automated application to eliminate thousands of manual data entry transactions used to report parking facility revenue by leveraging SP+’s new public cloud infrastructure resulting in an estimated annual savings of over $1 million.• Executive leader of the Cyber Risk Register and Incident Response (IR) plans which enabled the organization to build process and readiness for cyber incidents and significantly reduce cyber insurance costs by $1 million.• Delivered a 24x7, L1/L2 Network Operations Center (NOC) for SP+’s ‘eyes on glass’ technical support of public facing B2B and B2C transactional parking products while ensuring a system uptime of over 99.9%.• Refactored or eliminated legacy business systems to leverage AWS cloud services and significantly reduce costs while improving uptime and performance.• Architected and deployed a Data Lake leveraging AWS and Snowflake technologies to address SP+’s overwhelming need for secure, reliable, real-time, access to information to support the organizations need to grow organically by 10%. -
Vp, It Development & StrategySp+ (Sp Plus) 2018 - 2020Chicago, Il, UsResponsible for the strategy and support for new product application development, enterprise IT infrastructure, and back-office systems.• Responsible for the digital transformation strategy focused on migrating to an AWS public cloud infrastructure with an emphasis on eliminating multiple legacy data centers, continuous release management improvements, elastic workloads, and system uptimes greater than 99.9%.• Blog: https://aws.amazon.com/blogs/industries/parking-in-the-cloud-sp-migrates-legacy-systems-to-aws/• Designed and guided the agile on-shore/off-shore API engineering of SP+’s AWS public cloud environment for the launch of a new B2C digital parking platform, which has sustained monthly double-digit transactional growth since its inception in 2019.• Coordinated technical infrastructure and database overhaul of legacy monthly parking platform responsible for billing and management of over 600,000 individual parkers.• Transformed the PMO organization from Waterfall to Agile project methodologies to reduce errors and accelerate new feature deployments into short duration sprints.• Oversaw complete replacement of enterprise network to align with the businesses growing service, performance, dependability needs.• Managed the sudden transition to a hybrid workforce model which included remote technology, security improvements, and workforce training. -
Vice President, Digital Information & TechnologySparton Corporation 2014 - 2018De Leon Springs, Florida, UsTop technologist brought on to rebuild the Information Technology team from the ground up to align with the aggressive growing business needs of doubling revenue from $500 million to $1 billion over a three-year period.• Established Sparton Corporation’s inaugural Information Technology Strategic Plan.• Ran IT like a business by instituting a centralized budget and simplifying the financial allocation process.• Designed and implemented SAP’s Enterprise Performance Management (EPM) tool for consolidation of decentralized ERP platforms to report financial information quickly and accurately from both legacy and seven newly acquired organizations.• Executive Chair of Cyber Security initiatives, Business Risk Management committee, and NIST 800-53/171 compliance teams designed to align with critical US Government product initiatives.• Oversaw deployment of standard Enterprise Manufacturing Execution Systems (MES/FactoryLogix) and Product Lifecycle Management (PLM/Oracle) systems to further automate plant floor operations.• Oversaw on-time deployment of Oracle’s ERP solution at Sparton’s largest division focused on government compliance and streamlining of back-office processes resulting in a 75% reduction in their month-end financial close.• Established Enterprise BI platform which simplified and provided immediate field access to sales, manufacturing, and financial information via web and mobile devices.• Implemented cloud-based analytics solution to create full visibility into the spend portfolio and collection of data from multiple disparate systems allowing for data normalization to drive future strategic purchasing decisions and improving negotiation opportunities.• Reduced telecommunications spend by over $200K/year in first 3 months via renegotiation of audio/web conferencing contracts.• Implemented an outsourced, Enterprise Tier 1 service desk resulting in a 97% monthly ticket completion rate. -
Director Of Information TechnologyTootsie Roll Industries 2007 - 2014Chicago, Il, UsLeader of the global enterprise technology team responsible for short term and long-term IT strategic plans including a key multi-year system portfolio transformation from an aging, in-house developed back-office suite of applications to Oracle’s EBS and HR platforms resulting in a sustained inventory reduction of over $2 million while reducing on-time transportation shipping load times from over 4 hours to less than 40 minutes.• Created internship program which resulted in the creation of the Tootsie Roll Industries social media program which helped to support the relaunch of www.tootsie.com and other social media associated marketing campaigns.• Designed and implemented low-cost Business Intelligence platform using existing (free) Oracle technologies thus eliminating over $1 million in BI reporting costs.• Coordinated the integration and centralization of the enterprise Business System of a recently acquired international bubble gum company with a primary focus on consolidating redundant business functions and improving performance metrics within the areas of Order Entry, Supply Chain, Warehousing and Manufacturing.• Directed the design and implementation of an extranet-based Order Entry/Inventory Management system allowing brokers to order candy and sales collateral via a frictionless, internet-based application.• Re-negotiated and built MPLS enterprise WAN network and implemented a SIP based communication system resulting in $200,000 savings per year. -
Business Systems Development ManagerTootsie Roll Industries 2003 - 2007Chicago, Il, UsResponsible for the design, development, management, and support of centralized Enterprise Business Systems including internally developed Order Management, Manufacturing, Inventory, HR, and Supply Chain modules as well as Oracle Financials Application Suite (11i). -
Director, ItBrunswick Corporation 2001 - 2003Mettawa, Il, UsLed technical infrastructure and system projects focused on reducing annual IT costs by over $1 million and improving efficiency through standardization, centralization, and integration of legacy stand-alone solutions to support Brunswick’s new centralized/shared services business model. -
Director Information Technology ServicesLife Fitness 1992 - 2001Rosemont, Illinois, UsDirected an international infrastructure support staff of twenty-two and an annual IT budget of $7 million with a relentless focus on customer service improvements and reliable IT solutions to enable the organization to grow its revenue from $300 million to $370 million over a three-year span.Multiple Roles (1992-1997)Held multiple leadership/technology roles including: IT Technical Services Manager, Application Development Manager, Computer Operations Manager, Oracle Database Administrator, Unix/Linux System Administrator, and Programmer/Analyst.
Christopher A. Ratliff Skills
Christopher A. Ratliff Education Details
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Depaul UniversityComputer Science -
Elmhurst UniversityComputer Science
Frequently Asked Questions about Christopher A. Ratliff
What company does Christopher A. Ratliff work for?
Christopher A. Ratliff works for Ahead
What is Christopher A. Ratliff's role at the current company?
Christopher A. Ratliff's current role is Technology Executive | Leader | Strategic Thinker | Advisor | Mentor | Fitness Enthusiast.
What is Christopher A. Ratliff's email address?
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What schools did Christopher A. Ratliff attend?
Christopher A. Ratliff attended Depaul University, Elmhurst University.
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Christopher A. Ratliff has interest in Science And Technology, Education, Health.
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Christopher A. Ratliff has skills like Business Intelligence, Cross Functional Team Leadership, It Strategy, Leadership, Integration, Enterprise Software, Process Improvement, Oracle E Business Suite, Erp, Vendor Management, Strategic Planning, Strategy.
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