Christopher Adolphe Email & Phone Number

Woodbridge Township, Nj, Us

Woodbridge, New Jersey, United States

• Manage on/off Boarding tasks such account and access creation, transfers and termination.• Perform application role-based access, provisioning /De provisioning tasks utilizing sail point IAM tool.• Perform user provisioning in O365• Manage end user access (user and application-level accounts) and privileged access (system/admin/elevated-level accounts).• Fulfill access request management operations and work in ticketing system to resolve tasks and incidents within defined SLAs.• Collect and analyze of business and technical requirements to develop Enterprise-wide Identity and Access Management (IAM) processes and procedures• Provision multi-factor access ensuring proper approval has been received for end users

Bridgewater, New Jersey, United States

• Manage ID creation, deletions and changes within Active Directory and other systems• Ensure departing employees are properly removed from all systems includes AD and various other applications • Provide access to GT Nexus, Microsoft teams, Webex, AS400 system.• Created POS accounts for store employees.• Provide assistant with user’s access to their Mangers calendars and mailboxes. • Perform detailed audits in line with AS400 system.• Perform password resets and unlocked users in Active Directory.• Experience in Service Now, Microsoft exchange center, Cisco jabber, Azure, Active Directory and MS office.

Clifton, New Jersey, United States

Responsible for troubleshooting of hardware and software problems for desktops and laptop computers, Installed hardware and software on workstations. Utilize ticketing system, when necessary. Re-image computers perform data migrations and restorations, and conduct remote problem solving when required. Performed Windows upgrades form Windows 7 to Windows 10.• Experience in Ayaya One X Communicator, O365,Service Now, and SCCM Search.• Use of universal safety procedures for laboratory environment including using Personal protective equipment & Social Distancing requirements.• Successful experience with managing multiple tasks.• Ability to interact with various departments within the organization and communicate to various management levels.• Performed eDiscovery processes such as collecting and storing electronic data as images, performing quality control of data, retrieving data, processing data sources into various file formats, and conducting data restoration• Provide end users support post upgrade• Responsible for meeting stringent weekly goals• Mutually scheduling the end user upgrade including proper communication with end users on timeline and ETA of migration completion.• Physically remove old hardware and install new hardware at a given site for a user. • Assisted in Quest ITAM hardware disposal process.

New York, United States

Assisted clients with technical issues via email, live chat and telephone. Used remote access to perform troubleshooting when needed. Walked clients through step-by-step process for troubleshooting hardware issues. Assisted clients with antivirus program installations and virus removals. Recommended computer products and applications to improve productivity.• Setup printers in offices for clients.• Traveled to various locations in the NYC/NJ Area.• Installed Windows 10 on new PC’s for the clients.• Setup VPN connections for clients so they can work from home.• Installed office 365 for new clients.• Familiar with Active Directory, manage and administer group policy configuration.• Familiar with sonic wall VPN service.• Familiar with office 365 business and also G suite

Union, New Jersey

Maintain cable systems by installing, repairing, programming, and upgrading cable infrastructure.Communicated and collaborate with other members of the field service team to resolve complex issues.Test and troubleshoot issues with network communication. Repair related poles and towers to resolve cable issues. Identify, track and remove abandoned cable. Complete required paperwork including installation checklist, timesheets, service orders, vehicle inspection report and various other logs. Worked outdoors and in inclement weather conditions to make customers were getting great service.o Experience in Pulling, routing , or labeling CAT5 or CAT6 cable. o Provided information to customers on product upgrades that were available while refraining from pressuring customers into making decisions.o Showed customer’s how to use newly installed equipment and remained on-site to answer any immediate questions. o Prepared all installation documentation and confirmed that all scheduled services were authorized. o Maintained all tools and equipment used during the installation process.o Fully stocked vehicles at the start of each shift and take an inventory of tools and supplies at the end of each shift.

Union Nj

Placed special orders or call other stores to find desired items. Sold or arranged for delivery, insurance financing, or serviced contracts for merchandise. Specialized in the computer, gaming, car audio and home theater departments.• Prioritized daily workflows, including all inbound calls, quotes, and sales-related inquires • Set up new accounts, established credit, and set up payment methods. • Answered customers questions regarding products, prices, and availability.• Maintained friendly and professional customer interactions at all times.• Assisted with setting up the sales floor for promotions and holidays.• Greets customer and assists with locating products.• Aid customers with large merchandise to their vehicle..• Maintain an organized and neat environment on the sales floor.• Routinely reviewed all items are in the store on a daily basis.• Restock all products that are low in count on the sales floor.• Price all items in the store.• Answer phone calls to the store and assist with customer or partner store needs.• Expertly progressed new employees.• Reorganize every department in the store.

Information Technology

• Install, configure, and maintain a Microsoft Windows 10 and Windows Server 2016 • Configure network protocols; NTFS permissions.

Nccer Electrical Certification, Electrical/Electronics Maintenance And Repair Technology

• Electrical Wiring • Basic Electrical Safety • Termination of RJ45 and F-Connectors • Computers & Networking • Security Systems, Access.

High School

Activities and Societies: Robotics Club Computer Repair ClubA+ Computer Repair Student Of The Year