Christopher Aguiar Email & Phone Number

Tewksbury, Massachusetts, United States

Providence, Rhode Island Area

Assisted insured customers and other involved parties in the reporting of insurance claims for both Auto and Homeowners lines in a call center environment. Position involved detailing descriptions of loss events, asking pertinent questions to clarify information, identifying the needs of the callers, offering services, and advising them on the next steps in the process. Position called for being a good listener and having strong empathy skills with the customers and parties we helped.

Fall River, Ma

Worked as a delivery driver primarily, but would frequently work varied tasks around the store environment, including preparing ingredients and orders, and assisting customers on the phone. Position called for frequent movement and driving. All employees were empowered to solve customer complaints and issues without needing supervisor input. Some work with cashiering, inventory reconciliation, and and minimal team leadership under managerial supervision.

Business Administration And Management, General

Associates In Arts, Business Administration And Management, General