Working with US Cellular has been overall exciting and there's always something new to learn every week about sales, promotions, and new devices that come out frequently. Being able to work with the sales team has improved my communication skills greatly when working with customers, providing excellent bundled solutions to their needs. Breaking down which device would best suit a customer is exciting, going into depth on how they would enjoy overall experience and how their new device can improve their lives is what makes me motivated to work everyday. Being able to work with local businesses around my community to improve their network experience and expand their overall footprint as a reliable/affordable carrier pushes me to help provide the best products that are necessary for their needs. Being able to keep an organized list of both potential and existing customers where I can maintain continuous contact and check in to know about their quality of service allows me to quickly resolve issues they may be experiencing. Reviewing where I could improve every month is beneficial to my success with the company and overall performance.

Working at Baxter has been helping me understand more about the pharmaceutical manufacturing industry, especially when it comes to the production of IV bags. Seeing the whole process work and the amount of effort it takes to deliver quality products to patients strives me to do better in making sure that my work can help improve the lives of others.

I worked as a scanner technician responsible for refurbishing and repairing varying handheld scanner models. Ensuring the functionality of each product as well as ensuring customer satisfaction was top priority. It allowed me to dig in-depth on the functionality for each scanner, overall learning how each one was programmed based on customer demand and resetting them to defaults to allow for customer customization. Attention to detail and cleanliness of the scanners were also as important to make sure they are in a like new condition, avoiding damage and providing continuous maintenance on scanners that pose issues for a customer. Being able to work alongside a dedicated team to work on bulk orders for scanners has given me the confidence to push forward and motivate myself further on helping to achieve company goals.