Retail Wireless Consultant / Business Expert
CurrentWorking with US Cellular has been overall exciting and there's always something new to learn every week about sales, promotions, and new devices that come out frequently. Being able to work with the sales team has improved my communication skills greatly when working with customers, providing excellent bundled solutions to their needs. Breaking down which device would best suit a customer is exciting, going into depth on how they would enjoy overall experience and how their new device can improve their lives is what makes me motivated to work everyday. Being able to work with local businesses around my community to improve their network experience and expand their overall footprint as a reliable/affordable carrier pushes me to help provide the best products that are necessary for their needs. Being able to keep an organized list of both potential and existing customers where I can maintain continuous contact and check in to know about their quality of service allows me to quickly resolve issues they may be experiencing. Reviewing where I could improve every month is beneficial to my success with the company and overall performance.