INSTRUCTIONAL DESIGNERProcess Improvement | Training | LeadershipA dynamic professional with a proven track-record for success with a passion to drive innovation, knowledge and competency across all levels of staff. Driven by aligning my attention to detail and effective communication skills with the critical functions of performance management processes, productivity and efficiency improvement initiatives. Focused on delivering exceptional results to drive short and long-range goals.  Motivational Leadership Project Management Outcomes-Based Training Program Marketing  Epic Systems Software Training Development Team Building Cross-Team Collaboration  Instructional Design Integrity Based Practices HIPAA  Problem SolvingSpecialties: administration, benefits administration, billing, cpt, curriculum design, database administration, icd - 9, instruction, insurance, lotus notes, management, microsoft access, microsoft excel, microsoft office, microsoft outlook express, microsoft powerpoint, microsoft word, snag it, process engineering, record keeping, reports, research, strategic, technical support, technical training, transcription, troubleshooting, upgrades,