Christopher Aledo Email & Phone Number

Atwater, Ca, Us

California, United States

- Manage high volume of inbound/outbound calls, chat, and text.- Build sustainable relationships and trust with customers through open and interactive communication- Provide accurate, valid, and complete information by using Walker Advertising methods/tools- Meet regular call handling quotas- Handle customer concerns, provide appropriate solutions and alternatives within the time limits- Keep detailed records of customer interactions- Follow communication procedures, guidelines, and policies

- Provide exceptional customer service over the phone answering questions and resolving concerns for the customer- Employ problem-solving skills to assist the customer- Provide issue resolution for customer concerns dealing with service appointments and questions about their vehicle- Consistently exhibit a patient and friendly demeanor with the customer- Manage through multiple systems, programs, and screens simultaneously; properly logging calls in the system- Accurately maintain customer database and ensure all records are updated

Placentia, California, United States

- Locating and pulling products from a detailed invoice.- Perform clerical duties such as typing, proofreading, and sorting mail.- Resolve customer complaints or answer customers' questions regarding orders and products.- Keep areas neat while working and return items to correct locations.- Keep a fast pace while paying attention to detail.

Fullerton, California, United States

- Set up and arrange displays or demonstration areas to attract the attention of prospective customers.- Suggest specific product purchases to meet customers' needs.- Transport, assemble, disassemble materials used in presentations.- Use computers to produce signage.- Stock shelves with products.- Work as part of a team to accommodate large crowds.