Support Services Manager
CurrentPrimary focus is that of my staff’s dedication toward a clear set of goals and objectives. These objectives pertain to the achievement of the basic mission of the Field Support department and the effectiveness and efficiency of its operations, including performance standards and best practices. We must understand all business operations, in order to enable and improve strategic decision making. Ensure all staff delivers end-to-end support in accordance with IT service level agreements
Dec 2010 - Present
