Christopher Arroyo Email & Phone Number

Lindon, Utah, Us

As the Senior Quality Assurance Engineer at Monovo, I established the QA department from the ground up, driving quality and innovation across web, mobile, and Bluetooth hardware platforms. Key responsibilities and achievements include: • QA Department Leadership: Built and led Monovo’s QA department, establishing best practices for testing processes, technology, and team effectiveness. • Testing Expertise: Conducted manual and automated testing for Monovo’s web and mobile applications, as well as Bluetooth-enabled hardware, ensuring seamless functionality and high performance. • Automation & CI/CD: Designed and maintained automated regression tests and implemented continuous testing pipelines, streamlining the testing process and reducing manual workloads. • Process Improvements: Introduced industry-standard practices to minimize technical debt and improve the efficiency of testing activities. • Cross-Functional Collaboration: Worked closely with Customer Success, Product, and Tech teams to address and resolve bugs, enhancing product reliability and user satisfaction. • Bug Management: Identified, documented, and tracked software issues with thorough precision, ensuring timely resolution and continuous product improvement.This role has allowed me to take a strategic approach to QA, combining technical expertise and leadership to deliver high-quality solutions across Monovo’s product suite.

I founded Venture Quest, a mobile and web app designed to bring interactive scavenger hunts and quests to life. As the sole developer, designer, and marketer, I manage all aspects of the company and product development. Key highlights include: • Product Development: • Developed a mobile app and web app using Flutter for seamless cross-platform experiences. • Built a Firebase-powered backend for backend services and user management. • Created an admin web app with tools for quest creation, task management, user progress tracking, and app updates. • User Engagement: • Hosted monthly quests to test new features and gather feedback, resulting in positive engagement from over 100 active users. • Entrepreneurship: • Manage all facets of the business, including development, design, marketing, and user support. • Continuously improve the app with new features and updates to ensure a high-quality user experience. • Technology Stack: Flutter for mobile and web development, Firebase for backend services, authentication, and user data management.This role showcases my ability to independently build and manage a full-stack application while creating an engaging and rewarding user experience.

Troy, Mi, Us

As the QA Test Lead for the mobile team, I expanded my responsibilities to include team leadership while continuing to leverage and enhance my technical expertise. Key responsibilities and achievements include: • Team Leadership: Led a team of 4–5 QA engineers, both onshore and offshore, ensuring smooth collaboration and alignment on testing objectives. • Test Planning: Developed and executed comprehensive test plans, delegating tasks to team members and ensuring timely completion of testing and automation goals. • Mentorship: Provided guidance and mentorship to team members, teaching test automation best practices, continuous testing techniques, and troubleshooting strategies. • Collaboration: Held regular team meetings to maintain clear communication, address blockers, and ensure everyone was aligned on project goals and timelines. • Technical Expertise: Continued to contribute to and enhance test automation and CI/CD pipelines, supporting team members in automating complex test scenarios.This role allowed me to build my leadership skills while fostering a collaborative and efficient QA team, ensuring high-quality mobile application releases.

Troy, Mi, Us

In this role, I expanded on my existing expertise while driving innovation and efficiency in QA processes. Key responsibilities and achievements include: • Enhanced Test Automation: Advanced my skills in Selenium and Appium by implementing continuous testing processes using Azure DevOps pipelines. Automated test runs were triggered during pull requests to specific branches, ensuring rapid detection of issues before deployment. • Physical Test Automation: Engineered a groundbreaking credit card testing machine using Raspberry Pi, Arduino, motors, and 3D-printed parts. • Designed and built a system to simulate various credit card swipes, including partial swipes, slow swipes, and improper card positioning. • Integrated with test automation frameworks via a Node.js-based web app and Robot Framework, allowing for endpoint-triggered physical tests. • Enabled automation of previously manual test cases, significantly improving coverage and accuracy for self-service kiosk machines. • Mobile Application Testing: Continued to refine and expand test cases for Android applications, contributing to seamless functionality and reduced regression issues. • Continuous Integration: Established a robust CI pipeline that integrated test automation seamlessly into the development lifecycle, reducing manual intervention and ensuring higher-quality releases.This role allowed me to enhance my skills in both software and hardware automation, explore creative solutions to complex testing challenges, and contribute to the overall efficiency of the QA process.

Troy, Mi, Us

I joined the mobile team at 365 Retail Markets, where I honed my skills in test automation and Android application testing. Key responsibilities and achievements include: • Test Automation: Built and maintained automated test cases using Selenium and Appium, focusing on low-hanging fruit to streamline regression testing. • Manual Testing: Executed test cases and test suites in TestRail for mobile applications, ensuring high-quality releases while balancing manual and automated testing. • Regression Testing: Focused on automating repeatable tests to improve efficiency and reduce manual testing workloads. • Android Application Testing: Gained deep experience in testing Android applications, identifying critical bugs, and ensuring seamless functionality. • Foundation Building: Established foundational automation frameworks and processes that set the stage for more scalable testing practices in the future.This role allowed me to refine my technical skills while building a strong understanding of mobile application testing and QA processes.

Lehi, Utah, Us

At SaltStack, I advanced my career by diving into test automation and learning the tools and technologies that became foundational to my QA expertise. Key highlights include: • Test Automation: Built automated test cases using Selenium WebDriver, integrating them with test suites from TestRail to streamline regression testing. • Bug Triage: Managed incoming bug reports from our open-source community via GitHub, creating detailed bug tickets and collaborating with developers to resolve issues. • Linux Proficiency: Enhanced skills in Linux environments, using terminal commands and system tools to test and debug server-side applications. • AWS and GitHub: Gained experience in cloud services and GitHub workflows, improving my ability to manage repositories and collaborate on open-source projects. • Startup Culture: Thrived in a fast-paced startup environment, contributing to a product that eventually gained recognition and acquisition by VMware.This role marked my transition from manual testing to a focus on automation, scripting, and identifying scalable testing solutions for enterprise-grade software.

Provo, Utah, Us

This was my first role in software testing, where I transitioned my passion for technology into a career. Working alongside a small QA team, I manually tested developer tickets for web and mobile applications, gaining foundational skills in: • Writing detailed bug reports and tracking them through an internal system. • Using tools like PuTTY to identify and investigate server errors. • Testing both web and mobile applications to ensure quality releases.During this time, I also dedicated my free time to learning programming languages and frameworks, setting the stage for my future growth in software development and quality assurance. This role was instrumental in helping me gain hands-on experience and build a strong foundation in QA processes.

Computer Science

Education record