Christopher Ashley Email & Phone Number

Miami, Florida, US

Houston, TX, US

• I am currently serving in a mission-critical operational leadership role focused on maximizing customer satisfaction, supply chain efficiency, and team productivity through implementation of new performance goals.
• Successfully leading a high level project to introduce and deploy Lean Six Sigma DMAIC methodologies into the supply chain, decreasing overall cycle times by more than 22%.
• Driving a variety of process improvements and updates that increased operational efficiency and reduced 6 different FTE metrics.
• Leading a collaborative effort to foster a more customer-friendly client-centric culture which netted a 17% increase to the NPS customer satisfaction score.

Houston, TX, US

• At Silver Eagle I directed all warehouse operations for a major beverage distributor while supervising the daily activities of a high performance warehouse team and handling a wide variety of improvement-focused tasks.
• Pioneering a brand new manual Warehouse Management System that improved overall team efficiency and slashed overtime costs by 12%.
• Collaborating with warehouse staff and other managers to develop innovative warehouse production and accountability standards that boosted performance by almost 10%.
• Implementing a detailed new cross-reference checkpoint procedure that ensured quick removal of pre-shipping waste and reduced shipping errors by 3%.

Dublin, OH, US

• In this role I oversaw a wide variety of essential operational activities such as supplier operations monitoring, deliver schedule contracting, annual budget planning, and implementation of key financial controls while.
• Creating an innovative employee metric tracking document that helped boost performance by 24%.
• Implementing new management accountability and training plans focused on creating a "deeper bench" which resulted in a major drop of overtime costs from 15% to 6% in less than 3 months.
• Spearheading a new associate accountability program that improved departure communications and documentation, resulting in an increase of on-time departures by more than 30%.

Houston, TX, US

• Here I served in a key leadership role with a sharp focus on training supervisors and other managers to think outside the box and "own the operation" while also handling a wide range of critical tasks including.
• Implementing performance metrics that improved traceability, organization, and team goal development.
• Slashing overtime costs by almost 10% in an 8-month period through removal of inefficient non-value adding tasks and maximizing productivity standards through better warehouse training activities.
• Playing a key role on the Capacity Improvement Project Team and helped implement new processes that cut reserve location utilization from 97% to 64% and mitigated facility expansion requirements.
• Dropping annual operating costs by over $77k via implementation of new inventory management procedures.

San Antonio, TX, US

At HEB I built a reputation for excellence in the management of daily team activities and distribution operations at multiple warehouse and store locations. I also drove new training and coaching initiatives while working extensively with corporate executives, industry partners, and supply chain professionals to ensure the quick resolution of any.