• Streamlined decision support reporting process by tailoring methodologies and meeting compliance requirements through implementation of business process improvement initiatives.• Managed vendor relations and contracts through strategic partnerships which saved costs and delivered premium contract pricing on products resulting in 12% increase in profit margin.• Analyzed financial data, developed budget and managed expenditures for technology services.• Obtained quotes from various suppliers to determine most cost-effective purchasing options.• Negotiated new and existing agreements or statements of work of greatest complexity, including requests for information or requests for proposal and reverse auction generation and facilitation.• Tracked and approved procurement plans and inventory levels.• Selected and negotiated contracts with supply vendors to obtain top-notch pricing on materials and items.• Monitored weekly, monthly and quarterly achievement goals.

• Managed mobile IT vendor and asset management operations team consisting of 45 vendors and 5000 devices worldwide, a $6MM annual spend.• Managed vendor relations and contracts through strategic partnerships saving costs and delivered premium contract pricing.• Conducted service optimizations, quarterly business reviews, and implemented vendor management strategies to ensure optimal savings and cost avoidance of $1MM+ annually.• Collaborated with procurement partners and cross-functional teams to develop and execute negotiation strategies to achieve optimal pricing, service and quality.• Performed annual reviews of vendor activities, policies and procedures.• Delivered monthly, quarterly and annual departmental wireless summaries, metrics and savings analysis to upper management.• Planned and executed regular compliance audits to check company policies, procedures and controls.• Updated records, processed documentation and prepared timely and accurate reports.• Led vetting and onboarding of new vendors and established productive relationships.• Used Tangoe, ServiceNow and internal project management software to track and monitor vendor performance and progress against goals.• Identified opportunities to improve processes, reduce redundancies and decrease vendor pricing.

• Successfully managed all aspects of US and Canada $3M (annual) corporate mobile program by providing customer support, vendor management, quarterly business reviews, optimization and developed a process to ensure optimal savings over $1M• Delivered monthly, quarterly and annual departmental wireless summaries, metrics and savings analysis to upper management• Lead quarterly business reviews and maintained a close relationship with wireless carriers to ensure goals were met ahead of expectations.• Documented research findings and prepared polished reports highlighting results and potential improvement strategies.• Used ServiceNow to track and monitor vendor performance and progress against goals.• Performed extensive annual reviews of vendor activities, policies and procedures.

Made 150+ cold calls a day to business owners and company decision makersSuccessfully recruited executives to donate $2400 Dollars to causeMaintained a donor retention rate of 27% (National average is 20%)Maintained an average donation amount of $1,218.66 (National average is $600)

• Identified and implemented technologies and methods of using existing technology to help users work more efficiently, including system upgrades, system restore, updated BIOS and application installation.• Monitored equipment functionality to verify optimal performance and adjust system controls.• Coordinated system installations, testing and code corrections.• Communicated with and gathered feedback from customers about progress updates and worked to resolve specific concerns.• Provided technology consultation for business units, making recommendations and upgrading existing systems.• Streamlined established processes by implementing client and employee feedback.

Performed face to face sales of telecommunication services providing product information, customer service and direct sales/marketing to negotiate and close sales to residential prospects. Prepared team presentations to train account representatives in sales techniques and methods in order to meet sales quotas in a fast-paced sales and marketing environment.

In charge of training new sales staff representatives; worked in Electronics Department and helped close sales with customers; met daily sales targets and provided reliable customer service; provided information on rebates and product warranties to customers; performed end-of-day sales close out reporting.

Performed daily sales tasks including fielding customer ticket sales questions; closed sales on single and group tickets; calling customers to notify them of event/ticket specials; maintained efficient sales and tracking data providing detailed reports to management on sales activities; monitored cash, credit card reports to ensure correct financial reporting.

* Wrote 160+ car descriptions for insertion in Gillis Car Book; Gillis Car Book is sold to over 50,000 consumers every year & is available at major online bookstores; car descriptions written provided general information on car, automobile background, gas mileage, horsepower etc. * Maintained and manipulated spreadsheet data to ensure Gillis received current and correct data on cars profiled; data obtained included gas mileage, safety ratings, horsepower etc.; used data to calculate information and ratings for insertion in the Gillis Grading Scale for later publishing. * Undertook major 2-day offline-online technology work; disconnected and reconnected all office servers, modems, computers, & routers; aided management with existing Microsoft Access & SQL Server database manipulation.

Researched & analyzed publishing software for upgrade of library database; tasked with examining potential publishing software platforms & examining feasibility/ease for ECLAC library convertibility to new platforms.Examined ECLAC website's strategies for customer targeting; assessed alternatives & pros/cons to existing ECLAC website format; created the links section on ECLAC's website; categorized 500+ links by country and section; implemented links on website.

Personally reformatted 200 obsolete computers, which enabled shipment to and usage by a Mexico City orphanage. Installed 300 new model computers; updated BIOS and information systems; proof tested software throughout the office ensuring efficient and thorough transfer of sensitive employee computer files during office upgrade.Provided assistance in Bank videoconferences between specialists in Mexico and headquarters in