Christopher Austin Email & Phone Number

Lead Smartnet’s Field Operations, implementing strategic initiatives like CRM, help desk software, certifications, and technology to streamline processes and enhance overall efficiency.Direct supervision of a dynamic team of 12 employees, fostering a high-performance culture and ensuring successful execution of team and individual objectives.Oversaw Program and Project Managers specializing in the Federal Market, collaborating closely with vendors to enhance payment terms, pricing structures, and reseller opportunities.Worked with Sales and Business Development teams to identify, drive, and close strategic opportunities within the Federal market.

Managed a 10-year IDIQ Federal Contract with the United States Air Force, overseeing a comprehensive electronic security solutionWorked directly with stakeholders at the Program Management and Contracting levels within the USAF to ensure timely delivery of project deliverables.Ensured compliance with billing requirements, including adherence to the Service Contract Act (SCA) and Defense Base Act (DBA) regulations.Managed up to four simultaneous installations across the continental U.S. and overseas USAF bases, ensuring seamless coordination and successful outcomes.Led the transition of over 400 standalone systems to a Virtual Server Cloud Environment, deployed across secure government networks.

Scottsdale, Arizona, United States

Managed construction projects valued at up to $20M, ensuring seamless collaboration among diverse stakeholders, budget adherence, and timely project milestones.Directed impactful projects such as the development of a state-of-the-art golf course, a luxurious private racetrack, and road construction for high-profile clients.

Phoenix, Arizona, United States

Managed the end-to-end new home construction process, overseeing activities with all stakeholders from pre-construction through post-settlement phases.Oversaw budget tracking for each construction phase, managing multiple properties totaling $10M market value at any one time.

Aldie Va

Directed the new home construction process, ensuring stakeholder alignment and adherence to financial parameters, overseeing properties valued at $6M.