Christopher Backlund Email & Phone Number

Processing sales quickly, accurately and efficiently, cash register operations and safeguarding company assets. Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other aspects of customer service. Accurately and efficiently ring on registers and accurately maintain all cash and media at the registers. Communicate customer requests to management. Enter all media from register into the tally program. Maintain orderly appearance of register area and supplies stocked. Answering phone calls, doing customer returns and exchanges and occasionally ringing a purchase. Also activate gift cards, phone cards and do money orders. Taking broken merchandise back processed with a claims form. All employees are expected to know how to clean and properly process a hazardous material spill. Offers check cashing, pay-card cashing, and MoneyGram money wiring services. Trained and responsible for processing necessary government forms and anti-money laundering/anti-fraud documentation. Any other tasks as assigned from time to time by any manager. One year of Customer Service Supervisor/Manager experience.

Performed assigned job functions delegated by management. Trained new MIT (Manager in Training) and New Hiring (Cast Members) on assigned job functions. Cross-trained existing Cast Members on additional job functions. Conducted development training with all Cast Members. Communicated Cast Members’ progress and performance with management.

Duties included breaking down skits. Drove forklift to unload and reload freight onto airplanes. Inspected freight and reported when damaged freight was found. Performed general maintenance during the peak periods of business.

Bachelor Of Science Degree In Business, Computer Science / Business Management

Education record