Chris Baessler Email & Phone Number

West Des Moines, Iowa, United States

Clive, Iowa, United States

• Ensures timely and accurate reporting of week-end, month-end, and year-end close. • Proactively identify and correct inconsistencies in financial entries within member’s documents and accounts. • Accurately maintain records of each transaction and ensure all documentation and paperwork is in place and within compliance.• Administer the balancing of the branch’s vault, ATM, and drawers with a daily total of more than $400,000.• Assist other branches with balancing their General Ledger balances and investigate inconsistencies of financial entries.• Prevented $60,000 worth of loss to fraudulent checks and wire fraud.• Spearheaded organizing the teller position by laying out a clear road map that allowed a clear path for growth within Community Choice. • Assist in the new online un-banking program to identify bugs and program issues to ensure Community Choice rolls out a high-quality product to members.

Clive, Iowa, United States

• Assisted other branches with their teller needs and assisting the members with transactions. • Created a formula in Microsoft Excel that can predict if the ATM will balance before the accounting team reviewed the balance.

Clive, Iowa, United States

• Developed efficiencies within the Phoenix system that saved the team time. • Counseled clients in the selection of financial products to meet their financial needs.

Clive, Iowa

•Balanced cash drawer and ATMs, handling $14,000+ per day, with zero mistakes through the duration of the position.

− Provide high-quality customer service by processing customer service transactions efficiently and accurately and uncovering cross-sale opportunities of bank products or referring customers to other areas of the bank. − Identify sales and cross-selling opportunities and makes qualified referrals to specialist sales partners. − Perform outbound calls for service/sales follow up in support of MCCRM goals.

− Provided excellent customer service. − Counseled clients in the selection of financial products to meet their financial and banking needs. − Received checks and cash for deposit, verified amounts/accounts and checked the accuracy of deposit slips. − Processed transactions for customers to help manage their finances. Patient and paid close attention details. − Followed set standards and procedures.− Process transactions for customers to help manage their finances

Fort Dodge, Ia

− Counseled kids with issues and taught them new ways to deal with emotions. − Applied certified MANDT training received from Rabiner’s to defuse situations when necessary. − − Responsible for cleanliness of facilities. − Worked with co-workers as a team member. Attended annual MANDT training classes.

Eagle Grove, Ia

− Managed facility independently and as a partner. Assisted customers meet their needs when they came into the store. − Guided employees through tasks and responsibilities. Carried out responsibilities for opening and closing the store. − Verified the drawer at night.