Director Of Owner Services
Current• Lodging Department Employee of the Month November 2016 • Promoted from Owner Services Representative December 2017 • Lead a team of six to manage seven homeowner associations (HOA), over 330 rental properties, and provide varying services to over 400 property owners resort-wide• Coordinate, schedule, and host monthly owner events (e.g.; dinners and celebrations)• Attend HOA Meetings representing Boyne Resorts o Responsible for multiple projects at any given time at the direction of the Board or Boyne Resort• Responsible for monitoring the HOA budgets, monthly financial statements, and vendors• Complete and process an average of 350 purchase orders and vendor invoices per quarter• Keep highly organized digital and physical records of transactions and work completed o Including utility bills, insurance statements, invoices, and vendor information