•Worked on multiple pharmaceutical programs across several brands to promote products•Assisted in the execution of promotional series while maintaining a successful and communicative call center in a team setting •Performed daily assignments such as answering phone calls, registering participants for events, sending out confirmation communications, and providing status reports for supervisors and clients•Regulated company’s database records, which included ensuring correct basic contact information and participant’s eligibility for programs•Assisted in the creation of an updated internal database and helped validate system data •Project managed The 2012 UCB Family Epilepsy Scholarship Program. Tasks included communicating with over 650 applicants, handling and reviewing received materials, selecting suitable applicants to be recipients, notifying winners and reporting to the client•Selected as an accounts liaison to a speakers bureau series as the lead accounts contact for sales representatives and physicians. Responsible for scheduling, tracking, planning, and organizing programs between all parties involved including internal departments, vendors, and clients •Experience mentoring junior staff and delegating tasks to the operations department

•Managed Raiser’s Edge data entries and updates, which included contact information and event and donation records•Assisted in coordinating and marketing alumni special events: Annual Golf Outing, Fall Harvest Fundraising Dinner, Quad Jam Music Fest, Reunion Weekend, Winter’s Eve Fundraising Dinner, and Gregg Reidy Basketball Classic•Created and organized multi-piece mailings for solicitations, invitations, events, newsletters, and general communications utilizing Illustrator•Monitored and tracked all telephone calls for Alumni Relations•Helped format Alumni publications including “The Tower” magazine in MS Publisher•Scheduled appointments and prepared packets for staff, event committee, and fundraising meetings•Solicited donations from alumni and friends of the College•Supported donor accounting by handling checks and money from donations and event fees; made copies of records